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SuperJeweler

4.4

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From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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57,511 reviews

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Florida
1 review
0 helpful votes
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Order & Notices
June 15, 2021

Easy to order, easy to deal with, received many deliver notices

Date of experience: June 15, 2021
Pennsylvania
2 reviews
0 helpful votes
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Exactly what I wanted
June 15, 2021
Updated review

Very fast. I found exactly what I was looking for at a good price and I could use my Amazon card for payment! I received the earrings far sooner than I expected and I was really happy to see they were what I wanted. Very cool!

Date of experience: June 15, 2021

Very fast
June 9, 2021
Previous review

Very fast. I found exactly what I was looking for at a good price and I could use my Amazon card for payment! Very cool!

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
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Ring
June 14, 2021
Updated review

Love this ring. Got this ring. Quick and easy. When it arrived I am not happy. It is beautiful but it is too much. Too bulky.

Date of experience: June 14, 2021

Love this ring
May 31, 2021
Previous review

Love this ring. Got this ring. Quick and easy.

Date of experience: May 31, 2021
Maryland
1 review
0 helpful votes
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LOOKS GREAT
June 13, 2021

I purchased the moissanite necklace and it looks beautiful. Easy to order and shipped fast!

Date of experience: June 13, 2021
Indiana
1 review
0 helpful votes
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No sparkle or shine.
June 13, 2021
Updated review

I received the earrings quickly. They are not of the quality I prefer tsp I will be returning them.

Date of experience: June 13, 2021

Great shopping with you
May 26, 2021
Previous review

Great shopping with you. Also may purchase a ring if the earrings are good quality. Looking forward to receiving.

Date of experience: May 26, 2021
Kentucky
1 review
0 helpful votes
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Not as advertised
June 12, 2021
Updated review

I received my earrings and the posts are not screw on but a rough surface on the post and the clasp slides over the surface. I would like to know whether all the earrings are like this or I received the wrong product.

Date of experience: June 12, 2021

Very easy to order
June 4, 2021
Previous review

Very easy to order.

Date of experience: June 4, 2021
Washington
1 review
0 helpful votes
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Setting not satisfactory
July 12, 2021

The stones are nice, but the setting and prongs were very thin and not as quality-looking as it shows in the picture. They stick out a little too far for my taste, I returned them.

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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Satisfied customer
June 12, 2021

Received what I ordered very quick. Very happy with my purchase.

Date of experience: June 11, 2021
Montana
1 review
0 helpful votes
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Great experience
June 9, 2021

Easy shopping quick delivery cheap prices I would def shop here again as soon as there is another sale

Date of experience: June 9, 2021
Mississippi
1 review
0 helpful votes
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Beautiful Jewerly
June 8, 2021

Got the items I order, shipping was very fast. I am completely satisfied, will order again, Thank You

Date of experience: June 8, 2021
Florida
1 review
0 helpful votes
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Great Experience
June 8, 2021

Julie helped me. She was fantastic Love all the diamonds.

Date of experience: June 8, 2021
Pennsylvania
1 review
0 helpful votes
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Pretty Necklace
June 8, 2021

I love my necklace! I'm so happy I bought it!
The price and the quality can't be beat. The diamonds in the "D" initial are so shiny. Cant wait to purchase something else soon!

Date of experience: June 7, 2021
Maine
1 review
0 helpful votes
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Wow...
June 7, 2021

Wow... good product, good price, on time delivery... Perfect.

Date of experience: June 7, 2021
Illinois
1 review
0 helpful votes
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Bent ring
June 14, 2021

The ring settings and diamonds were nice. But the band was bent. Took to local jeweler to fix. Not worth the time sending back plus need it soon

Date of experience: June 6, 2021
Michigan
1 review
0 helpful votes
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Quality Jewelry!
June 5, 2021
Updated review

Nice jewelry & great sales! Quick Delivery too! No shipping fee!

Date of experience: June 5, 2021

Nice jewelry & great sales!
June 1, 2021
Previous review

Nice jewelry & great sales!

Date of experience: June 1, 2021
Nevada
1 review
2 helpful votes
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Love Layaway
June 5, 2021

The Diamond earrings & necklace are a perfect gift for my daughter's 13th birthday. Layaway is basically non existent in these recent times. So it was very encouraging when I found out the your company provides the layaway service. Plus, I was able to complete two quick payments to have my daughter's gift before her birthday. It's Perfect! I will definitely be doing business with SuperJeweler in the future.

Date of experience: June 4, 2021
GB
1 review
0 helpful votes
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Lovely diamond stud
June 4, 2021

Competitive price for my lovely stud earring.
Smooth ordering process, item arrived in a timely fashion.
Will definitely use again.

Date of experience: June 4, 2021
GB
1 review
0 helpful votes
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Wedding ring
June 3, 2021

Super Jeweler customer service we're amazing, the ring arrived in great time and is absolutely stunning so happy with the purchase.

Date of experience: June 3, 2021
Turkiye
2 reviews
0 helpful votes
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[email protected]
June 4, 2021

The process of translating the book has commenced; draft translations will be posted on the Division website during 2015.

Date of experience: June 2, 2021
Missouri
1 review
7 helpful votes
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Unbelievable
July 2, 2021

This is crazy how many good reviews this site has well the people who write reviews must not be the ones who wear the jewelry. Because holy s#!% this engagement ring i bought for my fiancée is supposed to be worth over a grand and a month later after the white gold plating turned finger blackish green. I decide to take it to a professional even though i already knew they dont set mined diamonds in fake a$$ metal. Wasnt suprised to find out it wasnt real. Yeah dont be fooled they're pretty slick.

Date of experience: June 2, 2021