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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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1 review
0 helpful votes
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Phone rep Tammy
July 3, 2023

Besides a shipping delay i am satisfied by the price for what received. The phone rep Tammy saved the day

Date of experience: July 2, 2023
Illinois
1 review
0 helpful votes
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I love jewelry well who dosen't especially women, I appreciate the opportunity to order from Super Jewelers. Thanks once again, Tammy L. Dillard

Date of experience: July 2, 2023
South Dakota
1 review
0 helpful votes
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Excellent
July 2, 2023

They are a super easy company to do business with, and the multiple options for payment are amazing. Love their jewelry and not to expensive either! Definitely would suggest them to anyone needing or wanting to buy jewelry.

Date of experience: July 2, 2023
Sweden
1 review
0 helpful votes
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Arrived quickly & securely. Incredible price & lab grown is so beautiful with no worries about being ethically sourced or sustainable. Gorgeous!

Date of experience: July 2, 2023
New York
1 review
0 helpful votes
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Beautiful
July 1, 2023

Arrived super quick & packaged very well. These diamond studs are gorgeous & just the right size I've been looking for to put in my third ear piercing. Amazing value for such great quality 14k diamond studs.

Date of experience: June 30, 2023
North Carolina
1 review
0 helpful votes
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Heart necklace
June 30, 2023

Exactly what I've been looking for. Stainless steel heart with a sturdy necklace and it is engraved-not stamped on.

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Date of experience: June 30, 2023
Connecticut
1 review
0 helpful votes
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The ring was scheduled for a week delivery. I ended up getting it within 4 days.

Date of experience: June 30, 2023
District of Columbia
1 review
0 helpful votes
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Return
July 30, 2023

Very good experience. Very nice professional representatives eager to help. My return was due to my preference in jewelry. I will certainly recommend Super Jewler.

Date of experience: June 30, 2023
Florida
1 review
0 helpful votes
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Fast shipping and great products
June 30, 2023

Great products and customer service l. Fast shipping. Great experience!

Date of experience: June 30, 2023
West Virginia
1 review
0 helpful votes
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Beautiful ring
June 30, 2023

Good value, beautiful ring. Arrived early. Looks great, people notice its beauty.

Date of experience: June 30, 2023
Colorado
1 review
0 helpful votes
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Earring review
July 30, 2023

The backs of the earrings are very difficult to remove!

Date of experience: June 29, 2023
Idaho
1 review
0 helpful votes
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Love it
June 30, 2023

Fast delivery and i. Love the product and well package with box

Date of experience: June 29, 2023
Alabama
1 review
0 helpful votes
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Diamond ear rings
June 30, 2023

My ear rings are beautiful and arrived quickly. I would definitely purchase from here again

Date of experience: June 29, 2023
Kentucky
1 review
0 helpful votes
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Men's bracelet
June 30, 2023

I ordered 2 for my grandsons. They really liked them. The engraving was really nice, but would have looked better if it had been larger.

Date of experience: June 29, 2023
Missouri
1 review
0 helpful votes
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Love the ring!
June 30, 2023

Second purchase and both have been awesome. Love your jewelry!

Date of experience: June 29, 2023
Oregon
1 review
0 helpful votes
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Yellow gold Diamond earrings
June 29, 2023

This is the second pair of Diamond earrings I've bought thru Super Jewelers and I've not been disappointed
Both times I've bought the super buy and they are beautiful just as stated; came within 3 days.

Date of experience: June 29, 2023
Kentucky
1 review
0 helpful votes
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I have purchased a pair of diamond earrings from this establishment. The earrings came quickly and are of the utmost highest quality. The packaging was Superior with lighting from within highlighting the beautiful diamonds I received. I was a new customer and I will be a forever customer now

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Date of experience: June 29, 2023
Alabama
1 review
0 helpful votes
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Super great!
June 29, 2023

Wonderful quality and appearance my husband loves it so much!

Date of experience: June 29, 2023
Arizona
2 reviews
0 helpful votes
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Blue diamond earrings
June 29, 2023

Beautiful diamonds and quick delivery. Gift box was elegant and my wife will be pleased when she gets it for her birthday.

Date of experience: June 29, 2023
Alabama
1 review
0 helpful votes
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Best Birthday gift ever!
June 29, 2023

Purchased for my daughter. She loves it. Great value for the money.

Date of experience: June 29, 2023