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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Very nice large hoop earrings. The gold color
Is realistic, the backs snapped in firmly and they had good weight. Not cheap looking.
I have not received my order yet but the ordering and coupon deal worked great.
Great selection and price. Delivery was quick. Nice packaging with a light up. Only minor drawback was that I appreciate the Amazon Pay option (3% discount). However, the first time I entered my order, insurance was $9.99, then I refreshed to complete my order and it was $19.99. :(
SuoerJeweler kept me advised on the status of my order from purchase through shipping and receipt. Prompt delivery and arrived just as described..
The presentation leaves a lot to be desired for such a prestigious product.
The product was great and the order process was easy but i availed and paid the 2 days delivery as a surprise gift for birthday but it came the next day (3rd day). Thats the only down thing but everything was okay.
Fast and secure delivery love my ring got way earlier than
My experience was what I would expect. I will shop here again.
After receiving my chain in the mail I was disappointed about how small it was it fits me like a choker and to add insult the chains letter is really tiny it's hard to see not what I expected when buying it maybe put the details in that it's a mini chain for children and not adults
Easy transaction. No worries on my end and arrived in plenty of time for Christmas! Thank you.
From the order process up until the moment of delivery, Superjeweler, stayed connected.
Everything was perfect...from ordering to unopening the gift ready box...I bought them for myself and I am very pleased...I will be happy to purchase again.
I was able to talk to a representative that answered all of my questions before I made my purchase
Best price available, quality product and received the shipment in just a few days after the order was placed.
I have bought several items & have been satisfied with all my purchases. Also like the tracking system.
No desire to write a review. No problem with my order.
These earrings are beautiful and they're the perfect size. Actually the entire transaction was perfect including the speed of the free shipping. The one and only thing I'd change if I could are the backs come with the earrings. I hate friction backs but I knew what I was getting when I ordered them. I'd buy them for the price I paid all over again. Thanks SuperJewer!
Exactly as shown and described. Super fast shipping. Received in 3 days of ordering.
The item arrived as promised. I thought that it would be a little larger than what I got; but overall she is happy with the item.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members