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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
Sponsored message from SuperJeweler
Up To 83% Off Retail | Use Code STIM2021
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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57,511 reviews

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Illinois
1 review
0 helpful votes
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Received securely and was very pleased with the clarity of the diamond

Date of experience: July 8, 2024
New York
2 reviews
0 helpful votes
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Beautiful just exactly what I wanted
July 18, 2024
Updated review

I was very pleased with the purchase. I can only say that I am pleased with the items and I will be passing them on to my granddaughter.

Date of experience: July 8, 2024

Don't see a problem yet
May 17, 2021
Previous review

Don't see a problem yet.

Date of experience: May 17, 2021
California
1 review
0 helpful votes
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Great buy
July 13, 2024

I waited impatiently, to get my earrings I love them exactly what I was hoping for. Thank you so much for being honest company to ship the quality that you say you will

Date of experience: July 3, 2024
Oklahoma
2 reviews
0 helpful votes
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Very fast
July 12, 2024

Very fast delivery. The stone was a tad larger than I needed but it will work.

Date of experience: July 2, 2024
Canada
1 review
0 helpful votes
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Great support
July 12, 2024

With the ring being shipping international it was a little nerve wracking, but the support line was calm, cool and professional and able to provide me information and reassurance when it was needed the most.

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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GREAT
July 12, 2024
Updated review

EXCELLENT I very happy with superjewler, if you are looking to by jewelry for any occasion, trus me,Superjewer is the one to shop at, great products and very nice prices.

Date of experience: July 2, 2024

It was awesome very easy to follow prompts and very...
April 15, 2021
Previous review

It was awesome very easy to follow prompts and very clear options for payments, EXCELLENT EXPERIENCE

Date of experience: April 15, 2021
Maryland
1 review
0 helpful votes
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Good
July 12, 2024

Customer Service aas responsive and accommodated a change I wanted mid order. I am very happy with my jewery.

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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It's okay
July 11, 2024

This ring is quite a bit smaller than I expected judging from the photos when ordered. It's beautiful, just a lot smaller than expected.

Date of experience: June 30, 2024
California
1 review
0 helpful votes
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Very beautiful
July 9, 2024

Everything here is wonderful. I love this store. It's now my go to for jewelry.

Date of experience: June 28, 2024
Michigan
1 review
0 helpful votes
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Just as ordered
July 8, 2024

Very happy with the purchase and quality. And fast shipping. I had no issues with my order from start to finish. Will purchase from you again.

Date of experience: June 28, 2024
Florida
1 review
0 helpful votes
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Absolutely Stunning Ring
July 7, 2024

Gorgeous ring at an amazing price. I'm so pleased with my purchase, I was looking for a ring to replace my engagement ring that was purchased in Mexico and turned out to be fake, this ring is very similar in style so I took a chance and ordered it. I love it.

Date of experience: June 27, 2024
Florida
1 review
0 helpful votes
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Were is my chain
June 28, 2024

Thanks for the chain, but i also payed for a 18"14ct gold chain, I did not get as of now, were is my chain?yes there are 2 orders

Date of experience: June 18, 2024
Wisconsin
2 reviews
0 helpful votes
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Bad Experience
June 27, 2024

Not very happy with the necklace! It looks a lot different from what I was looking at online.

Date of experience: June 17, 2024
North Carolina
1 review
0 helpful votes
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Great
June 25, 2024
Updated review

I had no problem with ordering. I have gotten the order earlier than expected. 3 sets for the price of one is rare and probably will not find this deal anywhere else.

Date of experience: June 15, 2024

This was my first time using this website, and so far...
January 11, 2024
Previous review

This was my first time using this website, and so far so good. It was an easy transaction. I hope the product is worth the money.

Date of experience: January 11, 2024
Illinois
1 review
0 helpful votes
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Terrible delivery service
June 23, 2024
Updated review

Two week delivery and inability to use $30 coupon. Awful customer service

Date of experience: June 12, 2024

Where are you supposed to enter coupon code?
June 10, 2024
Previous review

Where are you supposed to enter coupon code?

Date of experience: May 30, 2024
Texas
1 review
0 helpful votes
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1 carat princess cut diamond ring
June 21, 2024

Quick delivery and the ring is beautiful. I was kind of skeptical at first but when it arrived and I opened the box it was everything I expected and more. The box has a nice light on it.

Date of experience: June 10, 2024
Illinois
1 review
0 helpful votes
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Real Nice
June 18, 2024

SuperJeweler ROCKS! Their service is top notch to match the merchandise. My girl freaked when I gave her Ring and Necklace. I can't wait to see what these earrings will look like on her and watch her sparkle with them! Their stuff is awesome. Your girl can look like a million dollars You just don't have to tell her you didn't pay that lol I've already refered 2 coworkers to you guys and gladly recommend you guys

Date of experience: June 8, 2024
Michigan
1 review
0 helpful votes
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Beautiful Diamond pendant
June 16, 2024
Updated review

My diamond pendant came in an adorable lighted box that showed the sparkle in the diamond upon opening. It is very beautiful! Cant wait to show it off!

Date of experience: June 6, 2024

Love this site!
February 5, 2020
Previous review

Love this site!

Date of experience: February 4, 2020
Colorado
1 review
0 helpful votes
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Too small!
June 16, 2024

The bolo bracelet is beautiful and it is as described: adjustable from 6 to 9 inches…however, fully opened it is only big enough to go over only the smallest of hands! She can't wear it…will be returning it…such a disappointment.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Beautiful diamond necklace
June 16, 2024
Updated review

I didn't receive my $10 discount for my next order. Can you send me a number to use for my $10 to use.

Date of experience: June 5, 2024

Great
December 8, 2019
Previous review

Great

Date of experience: December 7, 2019