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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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Received securely and was very pleased with the clarity of the diamond
I was very pleased with the purchase. I can only say that I am pleased with the items and I will be passing them on to my granddaughter.
I waited impatiently, to get my earrings I love them exactly what I was hoping for. Thank you so much for being honest company to ship the quality that you say you will
With the ring being shipping international it was a little nerve wracking, but the support line was calm, cool and professional and able to provide me information and reassurance when it was needed the most.
EXCELLENT I very happy with superjewler, if you are looking to by jewelry for any occasion, trus me,Superjewer is the one to shop at, great products and very nice prices.
It was awesome very easy to follow prompts and very clear options for payments, EXCELLENT EXPERIENCE
Everything here is wonderful. I love this store. It's now my go to for jewelry.
Very happy with the purchase and quality. And fast shipping. I had no issues with my order from start to finish. Will purchase from you again.
Gorgeous ring at an amazing price. I'm so pleased with my purchase, I was looking for a ring to replace my engagement ring that was purchased in Mexico and turned out to be fake, this ring is very similar in style so I took a chance and ordered it. I love it.
Thanks for the chain, but i also payed for a 18"14ct gold chain, I did not get as of now, were is my chain?yes there are 2 orders
Not very happy with the necklace! It looks a lot different from what I was looking at online.
I had no problem with ordering. I have gotten the order earlier than expected. 3 sets for the price of one is rare and probably will not find this deal anywhere else.
This was my first time using this website, and so far so good. It was an easy transaction. I hope the product is worth the money.
Two week delivery and inability to use $30 coupon. Awful customer service
Where are you supposed to enter coupon code?
Quick delivery and the ring is beautiful. I was kind of skeptical at first but when it arrived and I opened the box it was everything I expected and more. The box has a nice light on it.
SuperJeweler ROCKS! Their service is top notch to match the merchandise. My girl freaked when I gave her Ring and Necklace. I can't wait to see what these earrings will look like on her and watch her sparkle with them! Their stuff is awesome. Your girl can look like a million dollars You just don't have to tell her you didn't pay that lol I've already refered 2 coworkers to you guys and gladly recommend you guys
My diamond pendant came in an adorable lighted box that showed the sparkle in the diamond upon opening. It is very beautiful! Cant wait to show it off!
The bolo bracelet is beautiful and it is as described: adjustable from 6 to 9 inches…however, fully opened it is only big enough to go over only the smallest of hands! She can't wear it…will be returning it…such a disappointment.
I didn't receive my $10 discount for my next order. Can you send me a number to use for my $10 to use.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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