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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Beautiful earrings…. Just what I've been looking for. And the price was out of this world.
Ring band is very thin, small. Customer service communication is very poor
Great experience great quality prompt delivery will definitely order again
I ordered the one carat diamond necklace for my granddaughter. I love the necklace simply beautiful.
I'm excited about receiving my 2 carat necklace. I love your jewelry.
I love the deals I'm able to find on great looking jewelry here.
I purchased all jewelry for my daughter's birthday. Got the all items very good design at a very good price. The items are protected to be genuine as written on the website. Considering a genuine meterial certificate with the items would increase the confidence of buyers.
I didn't have any problems my jewerly came quick and this is my second order
The hardest part of placing an order is waiting for it to arrive. I have ordered many times and never have I had an issue.
I was shopping looking for a specific link a paperclip link. Found it right here!
Faster arrival than I thought. Got a great deal! Even though the earrings aren't screwback, they are definitely beautiful and a wonderful free gift.
Straight forward, quick delivery, effortless. Overall a pleasure able experience
The ring is nice but it slides around on my finger. I took it to a local jeweler to check the size and the ring is nearly a size 7 1/2. I ordered a 6 3/4 size so the ring is 3/4 size too big!
Also, when viewing the ring from the side, the "scallops" of the the prongs that hold the diamonds in place are not uniformly spaced or the same in height, which makes the ring look poorly made.
Had a good experience with customer service, but unfortunately the item I ordered wasn't quite right and I will need to return.
They were on sale for $39.99 but unfortunately when I used one of my gift cards and the price went up to $79.99. I didn't notice it until I hit pay now. Still pretty.
I saw your advertisement, on Brads deals. The earrings looked beautiful and I am so glad I bought them.
This ring exceeded my expectations! The delivery was lightning-quick - it arrived just two days after ordering. The craftsmanship is beautiful, and it fits perfectly. I've been wearing it daily for the past week and have already received several compliments. Definitely worth the purchase!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members