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Super.comReviews 2,256

3.7

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From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


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Super.com Reviews Summary

Super.com has a rating of 3.7 stars from 2,256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 11th among Hotels sites.

This company responds to reviews on average within 2 days

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Canada
1 review
3 helpful votes
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The same room was offered at two different prices. For $1 more I could book a fully refundable room. I had to cancel my reservation. It stated that my reservation was not refundable. There is no link to connect to someone to help with the cancelation. Their automated phone line puts you in a never-ending loop. Poorly managed company. Avoid using them!

Date of experience: January 9, 2024
Super ✈. Super.com Rep
over a year old

We are sorry that you had trouble with the cancellation of your stay.

Please note that your reservation was made for a non-refundable booking, which limits our ability to modify or cancel it without the hotel's approval.
Exceptions to this policy can only be made if the accommodation itself agrees to amend the reservation.
If you have engaged in any direct communication with the accommodation, through written correspondence, kindly ensure that you gather all relevant details, including the staff member's name and position who approved your request.
Once you have received approval, please initiate a cancellation, by visiting: go.super.com/amend and following the prompts.

Whenever you require assistance, please don't hesitate to contact us promptly. Our 24/7 live agents are ready and willing to help. You can find all our contact details on both the app and the website:
https://help.super.com/support/solutions/articles/48001209680-how-to-contact-supertravel

We hope we have clarified your doubts and concerns.

Georgia
1 review
0 helpful votes
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Good Choice
January 9, 2024

I've used several 3rd parties to book my rooms but not Super.com. Because they advertised a significantly lower price. I decided to give they a try. The process was simple and no issues. I'll use them in the future for sure and highly recommend to friends and family.

Date of experience: January 9, 2024
Canada
1 review
0 helpful votes
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Easy and convenient
January 9, 2024

Super.com was very straight forward and easy to use, also saved me about $30.00, will be using again.

Date of experience: January 9, 2024
Uruguay
1 review
0 helpful votes
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Excelente
January 9, 2024

Muy rápido y fácil para realizar la reserva.
Sumamente recomendable.

Date of experience: January 8, 2024
France
1 review
0 helpful votes
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Site super, permet de faire des économies importantes en plus ils offrent des coupons, beaucoup mieux que booking ou autres sites. Je l'utilise toujours.

Date of experience: January 8, 2024
Florida
1 review
0 helpful votes
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Great weekend
January 8, 2024

Hotel staff totally amazing! Facility pretty but no microwave or fridge in room. No hot water for two days🥶. Should not have to walk around block to get it it you are not using parking lot. No signs showing it's Hampton inn from highway😩

Date of experience: January 8, 2024
GB
1 review
0 helpful votes
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Cheapest price around
January 8, 2024

While everyone was charging £109 I got the same hotel for £85 with super. Fantastic 🔥

Date of experience: January 8, 2024
Indiana
1 review
0 helpful votes
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Easy booking experience
January 8, 2024

Using super.com was very easy to book my motel. I would recommend using this site. 5 stars. However, the hotel itself did NOT accommodate my family as we requested but that was the hotels fault.

Date of experience: January 7, 2024
Maryland
1 review
0 helpful votes
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Best deal
January 8, 2024

We got a great deal on our hotel reservation. One lady was checking in without a reservation what she paid for 2 nights. Is what I paid for 4 nights 💃.

Date of experience: January 7, 2024
Spain
1 review
0 helpful votes
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No sabía cómo iba a funcionar las reservas y si realmente sería real pero sí, los precios que tienen son reales, mucho más baratos que otras webs como Booking y 100% fiables.

Recomiendo esta web y seguro que seguiré reservando con ellos.

Date of experience: January 7, 2024
Missouri
1 review
0 helpful votes
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Fantastical
January 7, 2024

Upon checking in the front desk, staff were wonderful. The room is one of the nicer hotels I've stayed at using an app.

Date of experience: January 6, 2024
Arizona
1 review
0 helpful votes
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Best price
January 7, 2024

Website name is very sketchy but i took a chance and everything turned out great. They had the best price on the market by a decent margin.

Date of experience: January 6, 2024
GB
1 review
0 helpful votes
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Last minute booking
January 6, 2024

Nice and easy to get the right price. Very simple to navigate to the options you want.

Date of experience: January 6, 2024
Bahamas
1 review
0 helpful votes
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Great Service
January 6, 2024

Great experience with super. Definitely recommend if you want affordable prices with this current economy.

Date of experience: January 5, 2024
Texas
1 review
0 helpful votes
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Great Hotel, Good Price
January 6, 2024

I got a great price on a great Hotel.
We stayed at the Best Western Katy inns and suites in Katy Texas and loved it. I got two nights for a great rate and I'm so glad I used the super.com website.

Date of experience: January 5, 2024
Florida
1 review
0 helpful votes
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Don't Do it!
January 12, 2024

Never use super.com to book a hotel.
There's no live person to talk to and when I tried to chat with someone online to get a refund over $39.90, I was transferred to four different associates. Finally, after an hour, a bot icon said, they couldn't do anything about the fact that the return application would only allow a $39.90 refund, even though I paid $87.79 including the extra $8 for a refundable room.
I would have even settled to change the date of our reservation, but the website would not allow us to make any changes to our reservation.
Additionally, the phone number just hangs up on you after they say to go on the website or download the app.
Nothing worked to get a refund over the $39.90 amount.
One positive was that the Comfort Inn confirmed that we had a reservation, so it wasn't a total scam.

Date of experience: January 4, 2024
Super ✈. Super.com Rep
over a year old

Hi Susan,

We apologize for the inconvenience you've experienced regarding your reservation. Before we proceed with assistance, could you kindly verify the accuracy of the reservation ID you provided? It appears that the ID does not match the information in our system.
To provide you with more effective assistance, kindly send us your information via email at [email protected]. A representative will contact you at the earliest opportunity. We appreciate your understanding and eagerly anticipate the opportunity to address and resolve this matter for you.

Thank you for your cooperation!

Canada
1 review
0 helpful votes
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Great site!
January 6, 2024

User friendly! Great prices, very happy and will definitely use the site again and will recommend the site to friends and family!

Date of experience: January 4, 2024
Washington
1 review
0 helpful votes
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It was again reliable trustworthy and I felt safe.

Date of experience: January 4, 2024
California
1 review
0 helpful votes
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Convenient and best price
January 5, 2024

Super.com made my hotel booking in Port Canaveral, Florida super easy. Also had the option of free cancellation up to 3 days prior.

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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Amazing
January 4, 2024

Super made every hotel stay affordable and very convenient. I stayed in multiple states at a very affordable price due to super.com. I was skeptical at first due to not hearing about super.com before but that was all out the window when everything was confirmed at every single hotel. Don't believe the negative comments and give super.com a try for your self.

Date of experience: January 4, 2024