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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Flights are in time.
Cabin Crews are well behaved and helpful.
Though Seat was not selected, got an eile seat comfortable.
You will absolutely get burned if you miss your flight but honestly, that's on you. Great website offering affordable flights!
Found a cheaper flight that I couldn't find when searching the internet myself. Still wondering how it did that.
Ui needs more work. It's a little confusing to locate things
Found a special flight I was looking for and it was less then anywhere else! I was so happy. It made it possible for me to make my trip happen.
Was suspicious of the low price, but I got the actual confirmation from the airline. Worked out well!
It was great! Super convenient to use. It was easy to navigate and easy to put the code in
I could neve get a straight forward flight details, itinerary ALONE that I could send out. Every time your money making preferences shall appear several times.
It was easy and reliable to use I had no problems and was not confused
It was easy booking, but it didn't tell me that the price rose until a lot later in the booking process
Easy to book website with unbeatable prices thank you student universe!
It was very easy to book my flight. Received booking confirmation right away.
If given the opportunity, I would use it again. As it was my first experience the process was not completely smooth, but I think it can only get better each time.
It was a good experience overall. It's easy to use and the whole process was completed in few minutes.
Simple, easy to navigate, cheap, not too crazy fees, good ui
The prices are very helpful compared to standard pricing, especially as a college student!
This site offers indeed discounted deals for students, very good.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members