On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Could be more better and user friendly for customers efficacy
Good experience, no issues, very smooth, cheers!```````````````````````
G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me
G o o d i do not know what to write please excuse me
Ticket was fine but no information of check in, boarding pass or online
The site is easy to manage and navigate, and it really is the best option out there for reasonable flights.
The extra pricing for specific seats meant I spent more than I thought I would. I did not appreciate the price increasing by almost $100 due to hidden extra payments.
The site is very useful for students. I have booked tickets for very reasonable price where I got round trip
It was pretty good. I enjoyed my experience with this website.
Fine experience. I don't like being forced to leave reviews
Emjoyed your service, thank you because it had amazing discounts for students and since I am a student of St. John's University I got happy they could provide me good discount
It was easy to find the specific flight I wanted. Very great deals on flight prices!
Booking a flight online involves entering travel details, viewing available flights, selecting a suitable option, and providing passenger information. You can add extras like seat selection and baggage. After payment, you receive a confirmation email with your itinerary and e-tickets. It's convenient and straightforward, saving time and effort.
I've used student universe for more than 5 years and introduce it to many of my friends
Super great deal to visit my boyfriend (: can't wait to purchase in future
Easy to navigate and find flights. Shows a lot of options and effectively cared to my needs.
Easy to not feel the same stress of finding the exact flight due to all the options it gives you
Good and satisfactory experience of booking the ticket using your platform.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members