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StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
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Easy and straightforward. I only wish the ticket was sent right away.
There appears to be a discrepancy between the confirmed price and the price that was initially agreed upon.
It is a good price with a clear information presentation. However, the ticket booking process is somewhat cumbersome. I constantly having trouble when paying for the ticket.
Pretty good overall, wish there was more options on trip cancelation/protection on date changes built in.
It's nice to have discounted flights for students. Horrible timing accommodations though and they don't line up with the timing of when the program needs to pick you up.
I looked up my flights and was able to decide which one would fit my needs best based on dates, prices, and seat availability.
I made two reservations but only got the email confirmation for 1. I do have both of the tickets on the app though.
It was very convenient to complete the booking with all the information provided in the email sent to all participants.
The booking experience is great through studentuniverse.
Thank you for always being punctual and professional as always
The website is incredibly easy to navigate and very straightforward. It is professional and I felt reassured from the start that everything was legit and above-board. I wanted to fly Lufthansa, and I was a little worried that they wouldn't have anything with that airline, but Student Universe had MULTIPLE options on my flight days! The deals that their team found were incredible- I think I saved over $500 on a roundtrip ticket to Europe!
I booked my own flight for the first time when I was in college and it was daunting because I was travelling internationally. My college recommended I use StudentUniverse and I've never looked back. It's so easy to find the perfect flight combination since they automatically compare different combos and prices for you. I've used StudentUniverse to fly both domestically (in the US) and internationally over 10 times now and it's always worked out perfectly.
As a student, this app was very convenient and efficient when choosing flights to study abroad.
I had a good experience but was a little confused with the requested booking confirmation email after booking. To show that I got my booking confirmation email I had to fill out a review which I don't think is necessary.
It was good, helpful and quick. I would use this method of booking again in the future.
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

