StudentUniverseReviews 5,387

StudentUniverse gives more inexpensive flight options than other online services. The booking process is very easy and straight-forward.

It is asking for baggage information but quotation was including one checked bag and one carry on, website is not giving me any options but just a statement saying "Choose your bags when you check in with the airline" what is that? And how can I move forward to complete my trip? That is really confusing.

If I am buying a ticket, I expect that covers the price of the seat I will fly in. Duh. Why is there $30 to select the seat. I didn't even pick the "basic" fair...

I got a great deal or discount from StudentUnjverse. My experience was good contrary to the bad reviews that I saw online. I haven't used my ticket yet, but I hope my great experience with them lasts

Needed flights- got it
Needed help- got it

10/10 experience

I like the fact that they proactively called me when the booking couldn't be confirmed and ironed out the issues by phone.

The website and experience were adequate for the price point of the flights. My first frustration was that the multi city option does not allow you to book more than two flights at once. I was hoping to book a three leg trip in one go. The ability to see and sort flights and choose outbound and return flights separately is great. All the necessary information about layovers and baggage was easily accessible. As a side note, many offered flight combinations included extremely short layovers - some less than an hour for an international connection, which was not obvious unless you clicked for more details about the flight.

I attempted to book my flights less than 5 minutes after my initial query and was informed that the price had increased about $20. This was mildly frustrating but understandable. However, I was then informed that my booking had failed with no further explanation, and that the website was still "trying to book me onto the same or alternate flights." This was highly concerning as I did not wish to be booked onto alternate flights without approving them.

Ultimately, a representative called me and informed me the reason my booking failed was because of the price increase. This didn't make sense to me since I had already been advised of the change during the checkout process. The representative was able to manually book the flights for me - for a small additional fee. She was very nice and professional but the process was very drawn out with lots of redundant questions. Yes, I am aware the flight does not include a checked bag, for the fifth time. I also had an issue with the login process freezing up that made me ultimately have to refresh my search.

Overall I am happy I booked the flights I wanted for the price I did. I wish the checkout process had been smoother.

Nothing, don't plan to use your services again. Did not appreciate the cost for a 1 minute change when mistake was made. Second Customer Service person made me feel like child with her tone and speech, which was totally unnecessary.

Haven't flown yet but the process of purchasing my ticket was rather satisfactory

I had to change my flight time and they actually found me a cheaper flight in the process.

Always trust this site- give great prices and are the most useful site for students to use.

As an international student, purchasing my first ticket from Student Universe was a great experience. Thanks for their great pricing, all of the discounts, and supportive team who responded pretty fast. I'm looking forward to purchasing my next ticket from them. Thanks, Student Universe team.

There was an issue with my order the first time, and I called the customer service number and was able to receive speedy and friendly service. I rebooked my flight per instructions and didn't have any other issues.

Good but bad at the same time, I was able to book a ticket for myself but not my companion because he was born 2 years before me.