Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Surprisingly amazing, hassle-free booking experience for a first timer on the go..
The interface design is nice and it does not take long to receive the flight tickets
Student Universe helped me got the best flight at the cheapest price possible!
The site was easy to use and fast. I booked my flight very quickly.
Hikkknknknknknlknlknlknlknlknlknlknlknlknlknklnlknlkn
Cheap flights and great service. I was slightly hesitant but now convinced. Thank you
Great website! Thank you for an easy experience, clear instructions, and great deals. I have been using this website for years to find affordable and convenient flights.
Thank you for making this for us students. It is incredibly helpful.
I could not say how easy it is to find the best prices for flights through StudentUniverse!
Easy to get the most affordable flights onto your next adventure!
They are very thorough and help students like me travel! The deals are what make it so I am able to go out and see the world.
I was asked for photos of my credit card and passport and id which is a little ancient and unsafe way to confirm stuff
I had a good experience. I wish there was a way to track flights and get notified about when prices go up or down. Or if there were recommendations on when to book.
Very easy to book and simple navigation. Clear details about flight.
Fantastic fantasticfantasticfantasticfantasticfantasticfantastic
Very good! Recommend them!
I'm pleased with them very much
Very easy to use
It's good for the students who is trying to search for best cheap flight. Here we find ticket for international at available cost
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

