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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Great site! Other sites do not compare to how affordable the tickets are to fly. I have a wonderful experiencing thus far.
Nice experience.its my 1st time that I purchased my ticket from this site…
It was easy to choose flights but I'm still a little confused about seating arrangements.
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It's very quick to get my confirmation and easy to find cheaper flight
It was nice and cheap, really grateful to you guys. Please do so more
Despite the bank already called to confirm that my mom's card is legitimate, Studentuniverse still required me to take picture of a lot of papers to prove that I'm using my mom's card. And I have to wake my mom up at 6AM just to take a pic of her ID
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It is great thank you very much for the help in booking, It is great thank you very much for the help in booking
It is great thank you very much for the help in booking t
Easy and very fast website -- thorough and much better than most third party travel sites. Just one issue is some confusion on protection plan as to how much.
Comparatively expensive than other sites, it's does not have any significant benefits.
I've used it once for Chicago to New Delhi with American airlines and it was a hassle free experience.
I was happy to find the flight that I did with Swiss Air through StudentUniverse.com.
Great I'm not giving more than 50 characters that's ridiculous
I was able to find the flight I wanted at a discount! So wonderful
Fast and easy no hassles great price for the flight was the best one i found
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience. Occasionally we will ask for additional personal information within 24-48 hrs in order to verify that the individual making the purchase truly has authorization from the cardholder to make the payment. We never disclose such information to any third party. We are simply working to protect our customers, as well as cardholders, from any potential cyber scams. Purchasing travel can be a big purchase so we want to guarantee that any travel purchased with us is done so properly.