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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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The experience was quick and easy to follow. I haven't booked my own flight before.
Cheaper than Expedia! Would recommend this website to everyone
1, the page is too difficult to review and find out what I am looking for. 2. the price is too high compare with another platform.
Good prices and quick turnaround. Very professional. I would book again.
Easy but the itinerary that I received in the email didn't show all of the flights since have a stop over both ways to going to and from Prague.
Emailed and filled out contract form regarding how to choose our seats on our return trip from Europe— no response. Choosing and paying for our tickets was easy with a good price
Help helpful with everything I needed especially in a state of emergency
As a student student universe gives me flights at cheaper rates,and it helps me to travel a lot while others paying a lot to travel I am paying a little
Good service but need to improve promotions and offers and give discounts
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I'm so glad that student universe is a resource! I was able to fly home internationally because of the flight deals.
During the entire process of booking an international flight, I felt assured that StudentUniverse would deliver quality service.
Good experience I loved how easy the process was and definitely coming back to this site
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members