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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Be more specific on ticket prices, like adding that you have to pay extra for choosing your seat
The reason for my 4 review is that I booked a flexible ticket and when I found a better deal on a different ticket And I called in and I waited over an hour and still no one picked up the phone to change my ticket and it was to late ðŸ˜
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I could get an affordable ticket through this website even I booked it not to far from the depart day. However, sometimes the information about luggage is not transparent and the website is lagging.
I keep receiving emails about booking confirmation but waiting almost a week for eticket my itinerary.
I booked a flight ticket and got almost 10-15% discount. I am very happy with the ease of finding a cheap and budget flight.
The website kept changing prices often which was disappointing.
I was able to book quickly and efficiently. There were many options available at an affordable price, and I was able to compare my choices.
More quick if it possible, have a good prices and I happy with my flight
Compared to other travel sites, it's always given me the best options. I'm always grateful for their efficiency and clarity.
I liked the website and its work towards making flight affordable but a little change in the user interface would be really helpfull. If we want to change the dates for which the prices are chep, we have to go back change the dates and wait for the flights info was loaded…instead while choosing the dates approx price should be visisble so that the user can easily access the dates with less price
Satisfied. Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.Satisfied.
Saved me money on a last min trip. Now I can see my mummy and daddy at home!
As a student on financial aid, this app has been a life saver for my study abroad program and other travels.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members