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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Very good price, good application to order tickets. Easy to look for the info. 24 hours to cancel.
If I had to describe my experience, I would say that it was a very welcoming and great one.
The website was user-friendly, making it easy to search for flights and compare prices. The booking process was straightforward, and I received my e-ticket promptly. Customer service was responsive and helpful when I had a question about my itinerary. Overall, it was a hassle-free experience, and I would definitely use it again for future travel plans.
Good money saving, and quick search. That is the best experience ever
It was fine. I have not comments and I feel that this should not be mandatory.
It was with great ease and easy to book the flight and make payment.
Great price but I wish I could see the flight info on the flight asap. It worries me even though I have the confirmation page!
Quick, easy, user friendly.Quick, easy, user Quick, easy, user friendlyQuick, easy, user Quick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user friendlyQuick, easy, user Quick, easy, user friendly, easy, user friendlyQuick, easy, user friendly
Student Universe has better discounts and than any other platform
It was my first time using this site, and I was worried if Student Universe is legit. But the experience was so good I could book easily and see my ticket immediately.
Worst! Customer service I ever had they're not even responding to my calls or emails it's been 2 weeks I have been trying to reach them out but still no response from them. Please avoid booking flights from this website. It's pretty terrible!
It was fair and easy to navigate. No complains. I will recommend it to a friend
The site is slow and i am unable to get back in. I cant find my reservation code now that ive gotten the ticket.
The web site was easy and straightforward
Fair affordable compere to other airlines
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members