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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Easy to get in and easy to book a ticket one of the fastest way to get a ticket?
I was surprised this actually worked to get a ticket for $25. I'm happy that I was able to be one of the first 1000 people to get one of these tickets.
I was a little dejected when I was in line for 2 hours after release time. But I finally got in and I got my ticket! I am so happy I can go home for the holidays, it's been a year or so.
Even though it took 3 hours, I got my tickets for $35 as promised
I am so happy that I was able to take advantage of the Holiday Deal for flying back home. I know my mom is going to be so happy when I tell her.
I wish I could see where in the queue I was but overall an amazing experience!
Waited in the line for roughly 2 hrs and got access to the website. I quickly purchased the tickets that were originally $600 for only $25.
It was a long wait but worth it in the end. The tickets were cheap and convenient.
I waited about 2 hours and was able to just click wherever I wanted to go and buy it quickly.
Easy process once I was able to get inside the site but there needs to be a better way to handle and extreme amount of traffic on the site
Fantastic service, I got tickets for just $25 for Denver, insane!
It took some time in the queue for me to get a ticket, but luckily I was able to secure one! Thank you Amazon and Student Universe for this opprotunity!
The promotion should be known to young people so more people can sign up for it
The experience was competitive, but rewarding. The system needs to be adjusted further for the influx of people.
Everything was well explained and organized, which was helpful for me as a student who had never personally scheduled a flight before.
I need to wait in line several times, it isn't enjoyable but I can understand there are so many people booking flights around Christmas.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members