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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Credid card was declined many times and i were unable to pay the same day as the original price, the next day i got charged 4 dollars more
The flight I originally booked was cancelled and the people were very helpful to look for a new flight that was the same price.
Thanks for the kind review! Feel free to let us know if you have any questions (24/7 customer service). Have a great trip!
I was needing to book a last minute flight from chic to london and thought it'd cost me a fortune. SU saved me about 60%. I'll definitely be checking back
YAY! We are so happy for you that you saved 60%! Don't forget to subscribe to our emails; we give our promo codes and hot deals all the time!
I open my phone and you're in my DMs
Why do you think that it's cute to be creepy?
You call me dude and then ask me to peg you
Burnt-out dude, you look like you're 60
I don't know why you text me
I don't even look sexy
Plus I'm $#*!ing married
So say cheese
Take a picture for me (cuz I'm traveling)
So say please
And you can take it (our discounts) for free
So say cheese
Take a picture for me (cuz I'm on vacay)
Say please
And you can take it (our exclusive membership) for free
I'm always skeptical of apps that claim to cut costs of travel because there are often hidden fees and expensive mandatory accommodations, but I actually saved money booking from Zurich to Boston.
Thanks for the kind review! Our flight deals between the US and Europe are very popular as they are super cheap. Have a great trip!
It was a great experience. Booked my tickets for the first time and got good discount.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
Sounds Great! Pre-flight, just booked havent flown yet id like to give feedback afterwards. The whole thing has been great till this point.
StudentUniverse had the best price among the TripAdvisor list I found for an international event I was told about with 3 months to plan. The process was straightforward.
I hadn't looked at the StudentUniverse emails after I booked it closely enough to know I needed to click a link to confirm the flights, so look out for the email.
Also, when I was looking at flight seats, the legend wasn't entirely clear. The two options below the green standard option had the same color box. The only way to differentiate between a seat with more room was the price range, which threw me off a little while I was trying to make the ~9 minute cutoff time with the price locked in.
Thanks for the review! We recommend booking 3-4 months prior to departure date for international flights for better prices.
Student Universe allowed me to book the cheapest fare that fit my needs, combining different airlines. That was extremely helpful!
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
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Some students spend all their credit limits on other payments, so please include other payment options
Awesome! Great site excited to travel with best friend all over the world. Glad to have found this website
I was able to find a great price for my flight to Europe and the registration/verification process of student status was fast and easy!
Thanks for the kind review! We always have great deals for flights to Europe, and when you add our promo code, you could save even more!
Worked fast and efficient. I got my booking within the next hour or 2.
The prices were the cheapest one as well and the most convenient.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
I just think the credit card protection things should be a little smooth and fast experience.
The booking was pretty good and safe. I liked the price I got for my flight.
So far I got my confirmation email- which was good
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, sorry that the first few transactions didn't go through. The $4 pending charge were meant to verify the card ($1 each time); it would be returned to your account within 3 business days whether the transactions go through or not. Feel free to contact us if you have any questions.