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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Hi Satyam, thanks for the review. We work with Amazon Student Prime to get even better travel deals for our customers! Whether it's flight or hotel, you could always save more with us!
After hearing about this site, I was hesitant but I'm glad I use it because it's saved me so much money! I've only had one time I had trouble but customer service got it sorted right away with no trouble.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
It was a good experience. The deals were great. I got to choose a good flight for me.
It was great, expect it would be nice to clarify whether Turkish Airline requires a seat selection fee if it did not select now.
Expected there to be more discounted prices than other websites.
It was so easy to book my flight - initially I was worried that it was going to be a really long process but it only took me a few minutes to decide the best flight for my study abroad trip!
I did not know about this until recent! It was so easy to use and it helped me find the best and cheapest flights.
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Love the discounts! Especially the referral bonuses!
Quick and easy to purchase and fair price. Better services than other airlines sites.
Good experience good experience good experience good experience
It was frustration free and helpful. I received timely responses
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
I had great help via phone when I struggled to make my reservation.
It was easy to look at flights and find one that works for my schedule.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jamie, sorry that your booking was not successful, which means it was not confirmed by the airline and there was no e-ticket number issued. You could contact our customer service team to help with a new booking. Thanks.