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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Used to get more discounts. Wish there were more but it comes in handy for international travel
I had an amazing experience booking flight tickets for me. Great deals for students.
Good experience; can't complain. Would be nice to also be able to book checked bags as well, though.
Easy to use and I got my tickets quick! Plus I received a pretty good discount on my tickets!
Good. Easy on line booking great choice last minute flight.
When can I expect the tickets. I havent received the tickets yet.
Good experience but would like to see more flight options.
I was skeptical because i usually book directly to the airlines, but it so easy and less expensive! More travel for me!
Very cool and fun good price smooth sailing I liked it a lot.
Love that student universe is trying to give young folks more opportunities to travel affordably. It's a quirky site, though. It took several tries for reservations to confirm for no good reason.
Will keep on using this site. I stumbled by mistake but I am so glad I did.
Do I go onto StudentUniverse to access my ticket information before the flight, to on to British Airways web page, or will you send me my ticket just before departure?
Hi, you could find out the your booking info on either StudentUniverse or the airline's web/app. As long as you have the reservation code, you could manage your booking online and check in your flight at the airport or online.
Website was almost easier to use than other, non-student booking sites. Very satisfied
The prices were great, but the bags end up sky rocketing your ticket
Hi Kaleb, thanks for the feedback. We totally get your frustration when it comes to bag fees. Different airlines charge differently based on routes and cabins. However, budget airlines may have higher fees for bags as they are so-called "budget". We recommend compare various airlines and find out the best for you. Thanks.
The flight options presented to me were well-organized and I was able to make my necessary plans with ease!
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!