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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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I am very happy with my flight booking experience.
I was able to find a deal that made my flight much cheaper than it would've been, and also used the discount for being a new member!
I bought a wrong ticket, but they quickly fixed and responded to my concern.
Booking our tickets through this website was very easy. Thanks!
I ordered same day international flight, called the customer service and immediately got to talk to a real person without all the automatic answering machine that put you in circles. The Rep was able to request to expedite my ticket issuance and within 30 minutes I got my ticket confirmation. Great experience! Will do it again. Also, they have amazing price.
The booking was pretty easy and straightforward. I am glad that I chose Student Universe DESPITE the negative reviews I saw on various traveler websites. I am glad that I booked my tickets through Student Universe.
It was easy and fast.I went to buy the ticket and even got to use a discount code taking it down money. Awesome.
I was shopping for last-minute tickets. Every other website I checked was at least $100 more than StudentUniverse. I checked reviews, and it looked legitimate. I bought my ticket, and in less than an hour it was on the airline's website as confirmed. I'll shop here from now on!
Easy to book the tickets and the process is much much easier than others! Thanks!
I have me a very good experience booking with student universe. The website had good flight options at good prices and they were easy to pick. It was very easy to navigate
Seems to be moving along very well; Seems to be moving along very well; Seems to be moving along very well; Seems to be moving along very well; Seems to be moving along very well; Seems to be moving along very well; Seems to be moving along very well;
Great deals on flights! Was randomly looking for a flight to Europe and saw a great deal that no o other sites else had.
Came to the site to purchase flights using a discount code. Easy to find the best flights and simple purchase process.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members