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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Great prices, even for international travel! Fast and quite cheap bookings!
I paid more for the option that included 2 pieces of luggage, but when I saw the ticket, only one piece of luggage was included.very disappointed!
Very satisfied. However the price was $100 lower one day after listed by Priceline for the same ticket.
You guys should match it.
I received my booking confirmation, excited for the cheaper price than market.
I want to say Thank you StudentUniverse for an excellent and quick service. Thank you!
I was directed to choose this site to make reservation because comparatively low price. Thank you.
Great way to save on your flight trips. Great customer support.
It was simple to find all the details on my flight and easily find the right flight for a great price!
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Booking airline tickets with Student Universe was easy. When I made an error the customer service department made every effort to ensure everthing was perfect.
Prices was good and the booking process was easy and straightforward
Their website provides competitive rates - best in the industry. I'm very satisfied with the service.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members