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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Very easy and straight forward website. No hustle or surprise charges.
Web service was simple and good, easy to navigate through options
Really enjoyed how efficient everything was and cheaper than others
Waiting on my eticket 24 hours after, dont know if it ks going to come any time soon.
Dont know if I have been scammed or is it just under process, will know soon enough.
It was good. And offers the cheap and best price range for students.
Good experience. Easy to search and has more options
Student Universe helped me choose a flight that was cheaper and felt secure before starting our study abroad experience.
Team has been great help. Contacted me when the traveler and card holder were different. I really appreciate that they were looking out for my cousin who paid for my flight.
Easy, quick, good pricing, that's pretty much all I have to say
I understand that your services say it can take up to a week but still it shouldn't because the booking could be sooner than that
I have enjoyed using StudentUniverse to book the flights I have made this year. My favorite feature is the Flexible search option, because that helps me choose the best price for travelling!
Good prices, easy to use. Very great option for students
Great app, easy to use. I really liked the prices.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members