On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect!
I love the way my ticket and itinerary is being served.
I thought I was out of luck and wouldn't be able to afford a flight until I remember this website and it had deals for spirit airline that I hadn't found anywhere else!
Every thing was just fine until I saw an offer from you $ 60.00 cheaper than I just paid! I'm very
Very easy to use, hopefully I don't have any trouble boarding the plane
Very fast and easy and affordable plane tickets! I will probably use again in the future.
Super easy and simple. I'm not a great traveler so this made it less stressful
Well Organized Process.
Easy To Follow.
Capt. Jerry Nichols
Dallas / Ft. Worth Texas. USA
Helped me changed my flight to a different airport with no problem.
Website was very easy to use and perfect. No hassle.
Good, convenient, and easy. I checked the code online at the airline website and it's match.
I searched on Kayak.com for a flight to Dublin, Ireland and booked with StudentUniverse. The overall price through them was cheaper.
Great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job great job
Had to book a flight home to i Ireland and I was able to do that without any issues. When I did come across an issue I was able to call the student universe staff and they were very helpful and kind.
I was wary at first since the price was much more affordable compared to other travel sites. But I had a great experience
It was the first time I purchased my flight ticket with them so I was so skeptic. Very straightforward website! Hours later I contacted them to ask for the e ticket. The gentleman was so polite and while on the phone he sent me the e ticket and gave me some necessary information. The trust was built when I talked to him. I wish them success. Thank you StudentUniverse.
Found a flight to go see my friends abroad using studentuniverse for a great price. Thank you!
Complex system for obtaining a paid ticket. Simplify the process of getting my air ticket after payment.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members