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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Student Universe is doing a great job by providing affordable flights for students. I love using it. I always get the cheapest fare from Student Universe. Recently, I received $60 in this Black Friday deal. That's awesome.
I got best price from student universe as compared to the airlines website.
The website provides great searches for flights that are a bit lower than normal travel agencies
I have had a good experience with this website but I have experienced a lot technical difficulties with the app
Price is relatively low. I would highly recommend anyone.
Buying the tickets was very easy. Thank you. It was very nice
I found the flights I wanted and could book them easily. However, after that, I received five (!) confirmation emails in the following hour, and then I received another email two days later asking me if I had received a booking confirmation. As I also had to book another flight, my whole email inbox was flooded with StudentUniverse emails, and that felt unnecessary and unpleasant. Please, StundenUniverese, can you only send one email confirmation per flight next time?
I had a great experience however I signed up for flight price drop notifications and I never would get any.
I'm forwarded to this website from SkyScanner. The price shown in SkyScanner didn't match the price in Student Universe. Other than that the servise and convenience of reaching out to customer servise was good.
Thank you
It's a very good and satisfied and easy booking
Thank you
Using Student Universe was super streamlined and easy. It made it easy to customize my flight, provided me with flight protection at a low cost, and allowed me to use a grant from my study abroad program.
Very easy to book and huge discount! Will use this in the future.
Student Universe consistently had lower fares than other travel sites. Using the site was intuitive & painless. Love that they followed up to make sure we received the booking confirmation. Would shop there again!
This website was so easy to use and immediately pulled up a flight for a cheap price for the exact time I needed with only 1 layover from the US to Europe. I even got to choose my seat through the site. So easy to use!
Streamlined booking process with good options for upgrades.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members