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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Haven't used it before but will again, especially if the travel goes smoothly in a couple of weeks.
It was not showing all the prices. Wish you could compare better.
I was skeptical because the price listed on here was much better than other sites. I was expecting hidden fees or something like that, but it was all gravy and I got a good deal on my flights.
The whole experience has been great so far, every thing was smooth with no issues. My ticket was processed in less than 2 minutes. As am African am impressed.
Again, very pleased with the service and professionalism of the helpers or attendants.
Easy to use and was able to book flight tickets for much cheaper price compared to other websites.
Quick, and pleasant hope will have some assistance if anything unexpected happens to the flight.
My husband had an easy time booking our flights to Scotland. Received confirmation email quickly. Overall very happy
The representative helped me out and i got my booking confirmation in no time!
There are a lot of good deals and the way process the booking is easy to understand
Good website for flight tickets. Really fast and safe for students.
Everything is going well like usual, good prices, good customer services
I spend one week searching for a ticket, I found these app and finally found the better offer for my trip. Easy and cheap.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members