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StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
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My experience was easy and great. I was simple to find flights and the options and price were amazing
Easy and cheap flights! I was skeptical the first time I booked a flight with Student Universe due to the pricing difference (way cheaper!). Everything worked out great last time, so booked again.
Got a great deal on a one way ticket - almost 100$ cheaper than the next best option.
Fine. The site was easy to use and attendant was helpful when I called
Good Deals! Compared to any other travel outlet, these flights were cheap, easy, and well done.
This give me the best prices over any other site. And Got the confirmation from the company in a day.
The process of picking a flight was fairly simple. The only thing I needed to check up on was my seat selection for my flights and I had to go to a different site for that.
We booked airfare to and from Scotland but with two different cities in Scotland (Arrive Glasgow and Depart Edinburgh) StudentUniverse got the reservations right. No fuss!
It is very useful those who travelling internationally. It's give best prices which we can affordable
It was cheap but took long to get the confirmation
The site is very helpful in help me find cheap plane prices
I would like to do business again it was great service
It was great It was great It was great It was great It was great It was great It was great It was great
Thank you for ensuring that the ticket confirmation was sent out.
Good website & prices, easy to use, fast response,
No issues while booking— I've used the platform before so I knew what to expect :)
In the past, we have had an excellent experience with StudentUniverse, and so far booking this flight too.
The website is clear and easy to understand, but I would like if there was an option to download the itinerary directly
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

