On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good so far, we will see after the flight as I am flying in two weeks and I have never used studentuniverse before. I have seen mixed reviews but so far so good
I felt confident using this site and it was very easy to find the flights I needed. Also I got a great discount for being a student. Overall very happy I used Student Universe.
Hhfd d dbebwvacqvw rrbehejebwhwhvsv where he byrnenenbegwgehehereheg
I recently booked a flight from California to Hong Kong through StudentUniverse.com, and I must say I'm thoroughly impressed with their service. The booking page was clear and straightforward, making the process seamless. What stood out to me was their thoughtful addition of information on purchasing an eSIM card for Hong Kong, which I found incredibly helpful. And let's not forget the most important part - the student discount! Their prices were significantly cheaper than other websites I checked. Highly recommend!
I found a round trip flight for much cheaper than on the airline websites. Would definitely recommended and use again.
Everything good, just remember to consider that graduate students are often over 30 years old. It would be nice to include some discounts for grad or phd students over age. Thank you
It has been very usefull in finding a cheaper ticket under Xmas period
Very good prices and overall experience. Quick and easy.
When flights don't go through they call you immediately, regardless of the hour to fix it.
Could be worse, pretty simple and not much of a hassle
I can't pull up my booking with the airline with the reservation code provided. I wanted to add bags to my booking
Iam eagerly waiting for less prizes tickets but finally I found a best prize in student Univers.i felt very happy book my ticket through this site
Regular prices and cheaper tickets were presented the purchasing was straightforward and I believe everything went well
Easy to identify what is available and then to book.I would recommend to anyone looking to save money!
Good filter to quickly find deals, quick purchase. But I missed the spot for the promo code. There should be a second place for the promo code toward the bottom of the page because the selection of the options naturally draws the customer to the bottom of the page.
Heard lots of mixed reviews but it actually works. My flight booking was confirmed and the price shown was the price I paid.
The website was easy to follow and affordable and they use good airlines
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members