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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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I only received confirmation but not the ticket. Why is it taking too long for you to process the ticket? I need an answer and my ticket ASAP
Simpler than the price changes on a normal carrier.
I booked a flight to Tokyo Haneda airport from New York JFK Airport as part of my internship program. That flight allows me to choose some goodies, such as choosing my own seat or even having an option to add protection for my baggage. However, there is one thing that leaves something to be desired, and it is the refundability of the tickets. In fact, the tickets being sold in Student Universe should be refundable without any paywalls until one week before their departure dates.
Excellent service with great savings
Thank you.
I recommend it highly
Reliable and genuine site. First time i made booking
Easy check out process and great options for my flight back home. Saved me a lot of money!
From flight times to seat selection, everything is set up to make booking tickets simple and straight forward.
Nice, it was an exhilarating experience to say the least, a perfect roller coaster which would give blockbuster thrillers a run for their money.
I spent a lot of time on StudentUniverse tracking flights for my study abroad program. I will be checking this app first in the future when I need flights.
I highly recommend student universe. The booking was quite easy and I got the best rates.
Easy to understand and great prices. Would recommend to friends.
I received my booking confirmation and can now see my reservation on the airline website. On the airline website, it says I have no seats. When I checked on the student universe about the seats It shows pending, and I can't find any information about a timeline or if I will actually get the seats that I paid extra for.
I had a great experience navigating options given and the booking itself.
Great to have it thank you and i am happy for itš¤©š„³
Pretty good and cheap deals. Easy to access interface.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members