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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Had trouble booking online so I had to call and book
Prices are not as good now a days as it used to be till previous years.
Great prices and a good calendar flexible dates for people's experience. I didn't even get a single check-in bag for my trip, for a 1700$ trip... It would have been great if there was at least one check-in bag included in the ticket.
Compared to every other site I looked at to book my flight, Student Universe had found a low price flight with great airline!
It was really feasible and easy to book the ticket,
Very accessible website and user friendly! This was my first time using it and I would recommend
Student universe has the best prices as compare to any other travel booking website.
The website is intuitive and it was easy to book - I had no trouble getting the information and choosing the ticket I needed.
It was somewhat difficult to book a flight to Australia since I had to make the booking over a phone call.
Very fast and easy process
Quick respond on questions you have about the reservation
This worked out perfectly I waited a couple days before to purchase my tickets and the cost went down. I luckily got to fly a major airline I am familiar with. I think this makes things simpler especially if you are purchasing through a study abroad program and have a voucher.
So far the process has been easy and the price saved me a good bit which is always helpful.
Everything went well with the booking: one star lost for the clucky and somewhat confusing interface during the booking process.
It was easy to use and navigate the website. I also got a very good deal for my international flight booking with Student Universe
Easy and simple to book my flight for my vacation for the summer
I found a flight and will get where I need to go..
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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