StubHubReviews 934

STUB HUB IS BULL $#*!! IT SCREWS BUYERS AND SELLERS OUT OF TICKETS!

WHEN I LOCKED IN AT $125 A TICKET TONIGHT FOR STONES IN VEGAS
IT THEN SAYS THE PRICE HAS BEEN LOWERED DO YOU AGREE? OF COARSE I AGREE! I ALREADY AGREED TO $125 PER,. AT THIS POINT IN TIME THE PRICE KEEPS GOING DOWN AND SYSTEM KEEPS ASKING ME IF I AGREE,, THE TICKETS WENT DOWN
TO $60 THEN JUMPED BACK UP TO $100 AND I STILL COULD NOT GET THE SYSTEM TO LOCK IN, JUST KEPT ASKING QUESTIONS IF I AGREE. THE SYSTEM SHOULD ONLY ASK IF I AGREE IF THE PRICE GOES HIGHER THAN WHAT I DESIRED TO PAY.

THE SYSTEM SHOULD LOCK IN AT WHAT THE CONSUMER AGREED TO PAY
THE SELLER GETS THERE PRICE AND THE BUYER GETS THE TICKETS.

NASTY $#*! I. T. PROGRAMED WEB SITE.

I was scammed by StubHub. Bought my concert tickets over one month in advance and was very much looking forward to the event. I received my confirmation e-mail and printed my tickets with no problem and didn't hear anything else from StubHub, so I figured all was well. So, boy was I surprised when I get to the front of the line at the event only to be told by the worker scanning tickets that my tickets had been refunded! Checked at the box office, and indeed, the tickets had been refunded by the original buyer and of course the event was sold out, so there was no way my boyfriend and I would be getting in. I called StubHub that night and while they were very apologetic and quick to refund my money, there was nothing they could do to get me in to the event. At that point, I didn't care about the money - I just wanted to see the show my boyfriend and I had been looking forward to for over a month.

You'd think that StubHub would be on to a loophole like this and would further look into refunds before they are issued, or at the VERY least, notify the person who bought the tickets from StubHub that the original buyer had refunded them so this whole mess doesn't occur in the first place. I am beyond disappointed in my experience with StubHub and will never buy concert tickets from them ever again. Lesson learned.

We bought tickets from them and we later found out the tickets should have been cheaper than they charged us. They raised the price to make more money. They later told us it's because we bought them so close to the event date. Well they did send them and it was only a little more but I guess they have to make money some way.

If you're okay with the price, buy from them since they were good overall. We loved the concert so thank you. My boyfriend said the seats were decent for the price. Thanks

I was reluctant at first to use them as I had no knowledge of who I was dealing with. I asked around and found multiple people who had good experiences. The price for the tickets were not much more than i had initially paid at presale for the concert I was attending and the seats were 110% better than what tickets I had in hand. I made the purchase less than a week before the concert. Tickets arrived on time and were legitimate. I would use the service again.

I have used stub hub many times for concerts and baseball games. The accuracy, speed and customer service cannot be beat. That said: I would love to give it a 1 star because this is really LEGALIZED SCALPING, along with many other sites that sell 'after' market tickets. Anyone who doesn't see this truth has their head in the sand. Tickets are on sale, to most large events, PRIOR to 'face value tickets' even going on sale, all over the internet. Yet, I cannot stand out front of a stadium and sell my single unused ticket without facing potential fines... this is just WRONG!

I called them about the most expensive tickets for Tori Amos on December 14 on September 15 and their policy is that if a broker says "orchestra row A-P" they cannot give you ANY other information.

Why would a company who put me on hold for 20 minutes waste my time and THEN be SNARKY when I told them at there is a BIG difference between row A (front row) and row P, which would be unacceptable to me. The lady actually got ANGRY with me.

Do not call this foolish website that, truly, has no right to exist. And when is the behemoth monopoly called TicketMaster going to be disbanded? When people buy up all the good seats that are $75 marked on the ticket and then try to bilk you out of how ever much they think they can get away with, well, those people are evil. Concert tickets should be sold to fans... not money making machines who do not care about Tori Amos (or, insert your favorite musical artist here) and probably don't even know who that band/singer/person is.

The worst experience with a ticket reseller I have ever had... plus, if I would have gambled with my seat, I would have had the privilege of paying a 15% finder's fee AND $11.99 for expedited shipping, even though the show is 3 months away.

Soulless Bureaucrats.

For the idea of last minute tickets this site is good, but I've recently had some problems when buying Phillies tickets last fall when they over charged me then gave me different tickets with horrible seating and after I had received them I called up and said these aren't my tickets. So then they said that my tickets had already been sold. They would not give me a refund and they basically told me that I'm sh*t out of luck and to take it or leave it. After that they stopped responding to my emails and phone calls. To save face I was able to get my credit card to reverse the charges (thank God) which took a while but eventually came through. I used to really like this site but after that experience never again.

Stubhub is great! I've been getting my tickets from there for the longest time and always get a great deal. Not only do their tickets usually offer cheaper options that sporting venues, but they have excellent customer service. I once purchased tickets well in advance and the seller screwed stubhub and retracted the tickets. They called me immediately and offered me better tickets (4 rows closer in the same section) for the price I originally paid. No complaints here!