StockXReviews 2,464

Most unprofessional business i have ever dealt with! Their customer service does not exist! I sent them shoes and they kept saying i did not send them anything and then they cancelled my order after i sent them shoes 5 days ago. I sent them like 5 emails asking them to help and explaining the situation and still no reply so now i have no idea where the shoes i sold them are and im out of money! These guys are the absolute worst! Don't ever deal with them they just steal from you! Just a bunch of thieves!

I've sold a lot of items on stockx and had no trouble other than their fees that are definitely too high. However, I recently sold a hoodie that was completely new in the bag, but when I received it from supreme it had a small tear on the bag. The ear was probably a 1 inch long cut, so it's nothing. However, apparently this one inch tear counts as the item being "used" so they made me pay the shipping back. Luckily they didn't make me pay the stupidly high fee since I've sold items before.

My son order from here paid 140.00 for a pair of shoes. They said was delivered to our house, no they wasn't! They said someone stole them! Um, No they didn't! I had 3 other packages when I got home, so if they took that package they would of took the others right?! We have never had anything stolen from here ever! Beware of this place, don't order from here! Luckily he used my PayPal so I'm having them handle this, but I won't everyone to know this place is horrible!

Having placed an order with the company I realised the delivery address was incorrect - attached to our UK address (we are currently in America). So I immediately ended up sending 4 separate emails through different pathways regarding the order, the delivery address and the $40 fees attached for international shipping!
They are so adamant to not refund a single penny that they will ignore you till its apparently 'too late' to do anything about.
Someone did get back to me but clearly had sent an automated response and not really read what I'd written. Then they said it was also too late to change the shipping address as the goods had been dispatched.
This was a lie.
I then received confirmation that the order had been dispatched at about 4pm, the following day.
When i complained they simply referred me to a third party to resolve - UPS. However, this would not refund the extortionate fees and in fact would have meant that there would have been an additional shipping fee - back to the US. This in all meant I would have spent more than double what the product was worth just in fees and then the cost of the item on top.

Penny pinching, money grabbing, unhelpful and inconsiderate. Do not use this waste of time and money company because they will take your money and leave you high and dry.

Shortly after my Supreme Raiders hoodie arrived for inspection I received an email stating it failed verification due to being worn. This was impossible as the only time the product had been touched was when I confirmed the size (as got more than one of the item), re folded it, and shipped it out. After complaining to the StockX representative and requesting proof, a follow up email stated that the item was not folded improperly and did not resemble that of a Supreme factory fold. The representative stated that it was 100% authentic and was not worn, but due to the fact that it wasn't folded correctly, it failed to pass inspection. I have sold on StockX multiple times before and was not charged the 15% "inspection failure fee", however the entire situation is complete bull$#*! considering that they are known to allow fake shoes to pass through. I am not sure if I will continue selling through them, although I haven't found a good alternative for streetwear (other than ebay). I hope this informed anyone wondering how hypocritical and redundant StockX can be.

Please avoid them. I still haven't got my shoes after 20 days. When I contacted customer service, they said it would arrive to StockX office today based on what they see on UPS. But then 4 days later, my status is still En route to Stock X for verification. I asked again and they said the same "it will arrive today based on UPS". They just lie on customer. I dont know when I will receive my shoes. Maybe after several months. I am totally regretted that I should have ordered them on GOAT instead

Scam! Avoid it!
My son tried to get his payment after reselling the product they "dropped ".
They sent a payment through an email, when you click "claim your payment" through PayPal it gives a message that they cancel the payment. No phone number, we are trying to communicate by email. So far one email stating that it should take 3-5 business days, those days are passed. My son still hoping they send his payment, it's close to $500. Will keep you posted.

I recently ordered the albino foamposites from StockX. After receiving them and trying them on I found out that they're fake. They look authentic however the cut is poor. In 33 years of living I've never had a tightly laced shoe slide off my feet when wearing them. I contacted StockX about the issue and they replied"this is a manufacturing defect" and "to resale these fake foamposites on StockX."?!?!?! Where is the integrity? I will never use there services again or refer them to anyone!

Unhappy with how this system works. Disappointed it's not hard to have the buyer accept or confirm the bid if a seller picks it. Also if I get outbid why is that not the end. That's terrible I'm scared to bid on anything else on this site that steals money. I have the MONEY but I wanted the Jordan 3 true blue instead. It's bad when you guys already prepare to tell people it's nothing you can do for them using your site probably why there is no phone support. Finesse at it's best. Didnt ask me to cancel the bid after being outbid. How am I supposed to know its active for the next decade