StockXReviews 2,464

Had a perfectly unopened Kaws figure I listed through the site. Never even taken out of the original shipping box. Left original receipt etc. Sold the item. Shipped it to them for authorization. They said the could authenticate it. I asked why, then I get it was a manufactured defect. I send send pictures. Then they tell me it was opened. I return with why was it opened. Because they opened it to authenticate yet they don't sell opened items. Now they f'ed me and have the audacity to charge $13 for shipping. Do your self a favor and stick with eBay and trusted message boards
First pic was what I sent, second is what they did to my item

THANK GOD! I was really desperate and bought from this site. I read all these bad reviews, but I decided to trust the sites "verified" purchases. I made a purchase for some Nike's that were $125 on this site. Everywhere else had them for about $200. They are limited edition and sold out, and of course my son said it was the ONLY thing he wanted for Xmas. Of course, I didn't want to get him only ONE thing and I also really didn't want to spend $200 on a pair of shoes for a ten-year-old. So, I took my chances. I heard you can't get a hold of anyone from customer service, so I emailed them as a test. I asked a dumb question and they responded about a day and a half later. (That earned them one star) The price was great! (That's two). So, I ordered. I used PayPal and deleted my bank account from pay pal immediately after- in case of fraud. The shoes were verified 2 days later (3 stars). 2 days after that (today) I received the shoes (4 stars) and they were perfect! (5 stars!) In box, brand new, and had a little verified key chain attached to them! No additional funds have been charged to my Paypal account. It was an excellent experience! I'm sorry to everyone else who didn't have the same. Weird but it was great for me!

Someone had compromised my account and had tried to make some purchases and sells and divert any money that might be coming my way... obviously they couldn't purchase or sell anything and I explained this to a Stock X rep but still went ahead a charged me a fine! Really? They took no accountability or ownership of what had happened. They could care less that this happened... all they were interested in was their integrity... what integrity? They like to enforce their rules but don't take responsibility for what happens on their site... Avoid this company like the plague. They are unethical, uncaring and completely and utterly in unprofessional. You will regret it if you deal with them. Learn from me.

Absolutely Horrible! I purchased a pair of Jordan Retro 12 lows. They have been worn 3 times---- 1 time for maybe an hour to dinner and 2 other times for maybe 2-3 hours max. So these shoes have 4-6 hours of super light wear on them. On the 3rd time wearing the shoes are falling apart, the sole has come away from the shoe. You can see the were glued a few times...
These shoes are 100% Fake. I emailed for a refund they denied- The response they gave was these shoes were a dead stock item? WTH. But no where on the site does it mention this.

NEVER AGAIN! STAY AWAY FROM THIS HEADACHE..

StockX is one of those businesses that are not legitimate nor honest. I ordered a Supreme cosmetic pouch. The shipping was $14 and was sent via UPS. The item never arrived though claimed delivery. It's a $60 pouch and I wasn't going to try to scam a business over 60 measly dollars by lying about not receiving it. Honest to God, contacting StockX and telling them your item didn't arrive will just lead you to a dead end. They replied to me and said "please contact UPS". Living in NYC my whole life, I can guarantee a customer contacting their post office or UPS does nothing. StockX should be the ones responsible. They should've insured the package and also contact the carrier for the customer.

In a failed attempt, I contacted UPS and of course, they told me that StockX has to file the claim as they were the ones who created the shipping label and shipped the item out. Just like another reviewer said, StockX refused to help file a claim with the UPS. When contacting them again, they told me to file a police report. For a $60 item? Really? Conclusion: Don't order from StockX. They don't care about their customers. If you don't get your item, then it's automatically your problem and you basically waste your time and lose money. Complete joke as they refuse to take blame for anything. Also, judging from this scenario, they probably ship items out to customers without any insurance or signature required. No real business does that. They can't even cover their own asses but never want to admit they're wrong.

First of, Stock X made me pay 63 EUR extra for taxes and processing fee, after that the told em the Shoe was deliverd to me, but nothing ever came to me. After 5 times trying to communicate with Stock X they banned my Email adress, that means there was no way to contact them anymore, then I decided to call at the post office and ask if my shoe ever arrives, they told me, that the shoe was never send away. Then I contacted pay pal and they told me Stock X wont give me any money back.
Now I lost 228 EUR and havnt got any shoe (and they banned my account btw)
Do not buy on Stock X!

I bought sneakers they said they where real before the seller shipped them to stockx. I asked them how they say a shoe is real before they have
Them in hand. They refused to answer that. Then I paid $5.00 extra to UPS to have them delivered on sept 4. The shoes where delivered on aug
31st. I was out of town the shoes got stolen. UPS recognized it was their fault and promptly paid Stockx but stockx refused to pay me! I contacted
Paypal filed a dispute and won a full refund. After I won the dispute stockx in retaliation froze my account from making any more purchase stating
That I have has too many charge backs problems. That is a lie. I have bought over 16 pairs of sneakers and only had a problem with the last
Purchase. I see now stockx only cares about making a profit and nothing about it customers. They will lie and steal to make money. I have screen
Shots and emails to back up everything I have said. Stockx is a fraud that sells fake sneakers that's also why you can't speak to anyone over the
Phone only email. If you get a reply it will be days later if they even reply at all.