Stitch FixReviews 219

I've been with Stitch Fix since pre-COVID, and aside from the Rachel Zoe "Box of Style," (which is now some off-brand bs), I've never been so disappointed in a service.

I've tried upping price points, upvoting/downvoting options every single day, writing notes to my "stylist," etc…nothing improves.

Basically no matter what price point you set them at, they'll give you 1-2 items you POSSIBLY will like, but the rest is crap. I've had at least 12-16 boxes now. So the trick is that if you keep everything, you save 25%. But they'll make sure to send you enough crap pieces where it will cost you more to send it back. However over the past 18 months, everything is crap.

Now they're just throwing spaghetti to the wall to see if anything sticks. I'm truly, extremely disappointed in this company. In a nutshell, BUYER BEWARE.

Looking at these reviews, I must be lucky or haters gonna hate. I have had no issues with Stitch Fix. Sure, some items might not be up to standard for the price or perhaps don't fit. I even encountered the cheap shoe problem. Here's the deal - not one of the problems required any real effort on my part to resolve, and Stitch Fix was always responsive. Problem items were exchanged, returned or a credit given. Cost me nothing extra - hell, the postage is paid on the return items. Perhaps it's the approach - you get back what you put out. There isn't anything I don't like about this service. Great clothes, fast and courteous service, and stylists that get my taste (mind you, it took a couple of boxes to get my vibe down but that's only if you're providing feedback). Keep doing what you're doing Stitch Fix.

Been a.member for a long time. For years loved getting my fixes and kept most everything. The last few years have been awful. I said I need 3/4 length sleeve tops and I got short, shirt sleeves. Wanted capris and got short shorts or long pants. Sending me sweaters in July although I specifically said no sweaters when it's 100 out. And my profile says nothing over $100 and I continually get items over $100. There are no stylists evidently or if they are, they are not reading my comments or looking at my profile. Either that or no inventory. Given them many chances to redeem themselves but after reading these reviews I find it's not me. Very sad as they used to be much better.

I apologize for any confusion, but as an AI language model, I don't have personal opinions or the ability to review websites. The information I provided about the websites that use artificial intelligence for fashion design is based on general knowledge and research. It's always a good idea to explore these websites yourself, read user reviews, and consider trying them out to determine which one suits your needs and preferences best.

You pay $20 for a "stylist" when really they're using a pretty inaccurate algorithm to style you. They don't take into account the style quizzes you complete and no one reads comments you leave.

I tried for 6 months kept maybe 6 items. Only one or two items still work. I'll spend the time doing my own shopping thank you.

Been using for over a year, bimonthly and monthly fixes, often had to return for damaged clothes or shoes coming apart, often you don't wear that item right away and months later when you wear it, you realize the seams are coming apart, or the clothes fade Few pairs of pants that I've had have come apart or had damage. Truly is cheap clothes and very overpriced, they price their clothing 300% over what it actually costs.

I tried Stitch Fix from April - June 2023 and it was a bust. It's GREAT for my husband, he's kept all kinds of cool shoes and clothing when he first started, but for women, good lord, no matter how many times I posted Style Info, Messages to my Stylist etc, they kept sending me the most horrible 'suburban Mom' junk... and it's expensive junk! Yoga Pants, Fleece Joggers, Heavy Sweaters, Zipped Jackets, Jeans that were too tight...when the Style I chose was "Boho", "Loose Fitting Prairie Shirts", "Baggy Boyfriend Jeans", "Leather Hippie Flats". I've opted to cancel, but you can't really cancel can you? It's just the option to "Buy on Demand" instead of receiving monthly auto-shipments. Honestly I'd rather just deactivate my whole account.

Told my stylist I did not want to show my arms or to send shorts. Guess what I got? Sleeveless tops and shorts. Also very cheap clothing at a premium price. Cancelled immediately.

I literally did 1 box and they said it would be "free" since it was my first box, still charged me the $20 "styling fee" and now won't let me cancel my order. Stay away from this site, they're completely ripping people off!

I was super excited about trying this. I plugged in all the info they required. Out of 10 things I bought 2. A pair of shoes & a sweater. I've had both for 2 months now. The shoes are splitting, the laces already frayed & the color is coming off of the shoes. The sweater I dry cleaned 2 times after the second time it came back so small, but it didn't matter the hole in the armpit also got larger. I paid $85 for painted shoes & 65 for a sweater I wore 3 times. Don't trust them! Just go shopping!

I tried stitch fix. Wanted a change went to wantable went back to stitch fix then tried short people. Went back to stitch fix. Then tried runway rent clothes. Stitch fix is by far the best of all companies my clothes fit and look just like the picture.

Stitch Fix has the slowest customer service ever. They take days to respond to emails, and returns/exchanges are slow and painful. I was given a gift card for my birthday and used it to buy a pair of jeans. Stitch Fix sent me the wrong size so I asked to exchange for the correct size -- however, they would only send me the correct size if I used a credit card to make a new charge. They wouldn't let me apply gift card credit to the exchange so instead, I opted for a refund so that I could get my gift card credit back. It's been over a week since the return arrived at their headquarters and I still haven't gotten my refund back. During that week, the last pair of jeans in my size sold out. If these guys didn't work at a snails pace, I would have gotten the size that I needed. STILL WAITING!

You pay a $20 stylist fee, but I strongly believe that no stylist is actually involved in subsequent fixes. The first fix was.great, but then everything just got more overpriced and completely ignored my preferences, even when I left detailed notes for the "stylist." Account cancelled and I will never go back. Customer service is a joke as well.

The quality decline of their clothing is really noticeable. Their cost cutting measures are making this service unappealing. This is in addition to the super inaccurate AI they are trying to replace people with. It just keeps getting worse. I bought a pair of shoes that are no longer show shaped after a whopping hour. I'll stick to other styling services thay offer actual styling and more than disposable fast fashion at a premium price.

I first started using Stitch Fix in 2019 after I had lost a lot of weight and was still hiding in baggy clothes. The service got me to try new things and I even got back into dresses. The jeans they sent were always perfect. Lately though it's not been as good, for instance I specifically instructed "no leggings" and ended up receiving 2 pairs. I do think it's worth a try because it's fun to get a box of clothes to try on. I have never had any issues with stopping and starting my subscription.

I can't believe what I'm seeing on this site regarding the issues that folks are having! I've been receiving SF boxes for about 3 years and I've never had a bad experience with them. Some of the styles have been a miss, but I've never had any issue with returns. I've even changed my address without a problem.

I always review my Fix before it ships and refuse the items I don't want and check the appropriate feedback. The items that I've kept have become my wardrobe go-to pieces.

After reading all these reviews, I'll certainly be on my guard - but so far SF has not given me reason for concern.

I decided to try Stitch Fix because, like so many, I do not have time to shop. My hesitation was that I am hard to fit. I am 5'10 - everything g is too short. But I gave it a try - to my surprise every single thing they sent me fit! I loved the sweaters, the jeans and the tops. I was thrilled! Until I wore the top to work and the entire seam unraveled and started up the side of the shirt! I let them know and they credited my account $58 - $58 for a shirt of this quality?!?! Then the sweater started the same unraveling - so I cancelled. The jeans they sent that I really liked, I just put on today for the first time since trying them on. There are slots where the fabric is splitting! These will join the other items in the trash. They are not even fit for donation. Clothes at Target and Walmart would be a better purchase if that is what you are looking for. But I advise stay away from the bad quality at Stitch Fix

** UPDATE** I received a one time exchange for my jacket from Stitch Fix, so I would give them a half a start for that. Not a whole star, because I had to jump through hoops, I think the photo says it all. I dunno how I could've possibly did anything to this jacket for it to start shedding fibers. I can't be the only one that bought this jacket and had this happen.

I bought this awesome $70 jacket in Sept. Well, the darn thing is literally shedding fibers from the seams. I was told they only guarantee for 30 days. WOW. Guess they really don't care about the quality of their clothes after 30 days. The funny, not so funny part is that I'm in Phoenix and haven't worn it much, in fact I've only washed it 3 times. Anyone else have an issue like this? I even asked them to send me a used one that isn't shedding and I'd return this one.