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Stately Reviews Summary
Stately has a rating of 3.4 stars from 673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
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I had hoped that the clothing Stately selected for me would be different (and better) than what I pick for myself when I shop for clothing. I tend to migrate to the same colors and styles. Stately has introduced clothing I would probably not have selected for myself but absolutely love. My wife, my children, my friends have all commented on my new look. Keep the great styles coming!
Please do not ask for a review of my experience with your company 10 days after I have paid over $340 for a box and haven't even been shipped anything.
We are so sorry to hear this William! Our member services team will be reaching out shortly to give you an update on your box and to answer any questions you may have. Thanks for being a Stately member!
I wear dress pants and a dress shirt 6 days a week. I thought I would try something different. Wrinkly shirts, tight fit, sleeves that aren't long enough. I guess that is why I pick out my own clothes. I will say, and I was open to wearing something different and I got that.
We are so sorry to hear this Darrin! Our member services team will be happy to reach out so we can set up an exchange for you if you haven't done so already. Thanks for being a Stately member!
I wrote a terrible review recently on my first 3 boxes which were all returns because nothing fit my style profile and most evwrything didnt fit. Stately reached out to "make it right" after I canceled. The 4th box was hands down the worst. I said I needed professional work clothes that were not trendy or flashy and I live in a hot area so need thin clothes. Every item was casual, flannel level thick and hipster. They literally included a fleece. With the feedback of thin, professional work clothes only... they included a fleece. What a joke. Dont waste your time or money. Your profile will not be read. Never again. Im having to donate all my items.
We are so sorry about this Chandler and we are happy to look into this to help. This is not the experience we want any of our members to have with Stately. We appreciate you and our member services team will go ahead and reach out to help!
We are so excited to have you as part of our Presidential Plan Ryan! We love the brands we partnered with and hope you enjoy them as much as we do. Thanks for being a Stately member!
I'm mostly happy with the clothes I get, and they fit great. Some items are exactly what I notified them NOT to send me, like solid white tops. I also did not like the shoes, so I eliminated them from my account. I also wish the website had more infor.ation, like package tracking
Thanks for the feedback Steve! We really appreciate it because we are always looking for ways to improve our service and make Stately even better. Our member services team will reach out to you about the notes you would like to add to your style profile so we can make sure you love the items you receive!
I am a federal employee living abroad. The company has no qualifiers about shipping to foreign service addresses. I have paid for, but not received three months worth of service and merchandise.
We are so sorry about this Neal and we are happy to help get to the bottom of this for you. Our member services team is looking into this so we can get the items you ordered to you. Thank you for your patience and for being a Stately member!
I have loved every box I have received so far. The clothes are stylish, I received a cool watch that goes with everything and I love the excitement of seeing what comes next.
Love to hear things like this Brian! We are so excited you are loving the stylish new threads we have sent you. We will be sure to share the kudos with your stylist. Thanks for being a Stately Member!
Been trying to get a stylist to contact me for over a week now and still no response and no contact.
We are so sorry about this Marko! Our member services team is available during the week and also on the weekend during business hours via email, phone and live chat. They are reaching out to you now so we can help with any questions or concerns you may have. Thanks for being a Stately Member!
Not entirely impressed by any of the boxes received
We are so sorry to hear this Joshua! We want to do what we can to make this right and see how we can help. Our member services team will reach out within the next 24 hours to help. Thanks for being a Stately member!
So glad to hear this Brian! We will be sure to pass this along to your stylist to make sure they know we are on the right track. Thanks for being a Stately member with us!
Liked the apparel very much for the looks I have ordered. It's 100% worth the money. The shoe that has come with the order itself is worth 120$. I'm super happy with what I have got.
Only problem with stately is they add the same apparels/belts/shoes/cap/watches to new looks and that makes it difficult to choose since we already will be having those. If we go for stylist curated ones, we may get the apparels with same color what we already have.
Love to hear this Naveen! Thanks for being an awesome member and we are so excited to send you more items throughout each of the seasons.
I finally provided feedback for my profile and my package was actually worse than when I didn't. However, the customer service is really good which takes some of the sting out of it. In the process of a return which I hope will hit the mark.
We hate to hear things like this Chris! We would love to chat more and help make this right with an exchange so you can receive items you will love. Our member services team is happy to chat more and will be reaching out shortly to help!
My stylist knocked it out of the park yet again. My wife loves the outfit and says that she will never let me shop by myself anymore. Thank you for making me look great
Thanks for the love Jeff! We are so happy you and your wife loves the items you were sent. We will share this feedback with your stylist and send you more amazing items. Thanks for being a Stately Member!
I am a return member to Stately. I missed the product, efficiency and customer service. In a World of online services, Stately is one that can stand by their brand. Bravo!
Thanks for the compliment Brett! We try our very best to make sure all around our service is stellar and it makes your life just a bit easier. Thanks for coming back and hope to have you as a member always!
I've received two very similar shirts in a row. And also the same watch.
We are so sorry you receive similar items in different boxes. Our service is to elevate your wardrobe and provide variety for you. We are happy to exchange those items for you so you can receive other items that might work better for you. Our member services team will be reaching out to you within the next 24 hours so we can help with this!
The styles and fits offered are very definitely skewed to West Coast/LA palate. I am not sure they even understand the average American.
We are so sorry you were not a fan of the items you receive Andrew! We are happy to help with an exchange so you can get some items that are a perfect fit for your style. Our member services team will be reaching out within the next 24 hours to help!
I am very surprised how well the clothed fit. Sizes are always perfect. Styles are good. And price is descent.
We love to hear this! So happy you are thrilled with the style and the sizing is always on point. We will be sure to share this with your stylist and our styling team. Thanks for being an awesome Stately member!
My order had corduroys and a plain white button down shirt. The rest of the order included the third pair of khaki pants I've gotten and dress boots which are not my style. I have repeatedly provided feedback about what I like to no avail. I don't think the "stylists" even look at the feedback customers provide.
We are so sorry we missed the mark with the items we sent you Timothy. We will be sure to share this feedback with our styling team and our member services team would love to help with an exchange. They will be reaching out to you within the next 24 hours to help. Thanks for being a Stately member!
The clothing is to casual and the textures of the fabrics are not in line with the profile.
We are so sorry about this Karl and we would love to look into this for you. We would hate for you to hold onto items that you are not a fan of sizing or style wise. We do offer exchanges and our member services team will be reaching out to assist to get you clothing more in line with your style preferences.
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Love to hear this Tregg! We are so happy you are loving the items you are receiving and we hope that you love all the amazing looks we hav coming up. Thanks for being an amazing mamber!