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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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الشحن سعره مرتفع جدا وقد كان نفس سعر البضائع تقريبا
Love stackry, had nothing but good experiences. Made shipping in the UK much more simple and t customer services are brilliant
My first attempt to use a freight forwarder and so far it has been a simple process. I did have a problem with the customs value requirement but a little patience solved that.
I can't comment on the value of the service, it may be cheaper elsewhere, but I don't need to use forwarding often so cost is not a major issue. Overall, I am content with the service.
Straight forward process, it gives a huge access to US market
Your service experience is pretty good, but shipping price is just way too expensive. I would probably use your service on a regular basis, but with given prices I am force to use it ONLY when absolutely necessary. None of my friends I have recommended it would not use it due to shipping prices.
Hi Vladimir, Thank you for your review. I am sorry you are not happy with the pricing. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax when you purchase items to be delivered to your locker). Do you ship 50 pounds a week? If so you may be eligible for Stackry's VIP program. If you have further questions on the VIP program, please contact us at [email protected].
Thank you,
Hello, the Stackry site provides very wonderful services and customer service. They have the best customer service from their experience, specifically Mohammad Radwan. He helped me with my shipment. I thank him for his efforts and all the staff were wonderful.
Stackry are the best in this field, Please keep the good job going
Great user interface with timely updates, and very straightforward process.
Fake claims! Not as advertised as low shipping rates! Much higher price than shopandship and MyUs! What is $110 for 11LB? ARE YOU KIDDING ME? I'll never use this website again, and I'll spread my experience
Hi, Khaled,
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax when you purchase items to be delivered to your locker. Again, I am sorry you weren't happy with our services, if you ever want to give us another try, please email us at [email protected] and we can answer any other questions or concerns you may have.
Thank you,
Very good service it would be better with more cheaper costs of shipping
Very easy to use great communication with photos of packages
Comprehensive website and useful guide for customs forms. Unfortunately the pop-up virtual assistant was unable to answer my question about item description and the customer service gave a fast response but was also very vague.
Great service i have been using stackry for the past 2 yrs
Great! Package was sent when I paid. Have yet to receive the package but look forward to getting it soon to give my opinion on the packaging itself and how well it was done
This time from a couple of days I tried to do the payment but it failed for so long also you guys charged me for 2$
Hi Rajesh,
I am sorry for the trouble you experienced trying to pay. As a an extra layer of security, the PayPal email address should match the Stackry registered email address. If not, the payment will fail, but you may verify the different email address by going to MY Account -> Verified Emails. The $2.00 you were charged resulted from the credit card verification. Stackry requires credit card account verification when shipping to certain countries because we need to ensure that the credit card that you use for certain things is in fact your card! If you wish to discuss further, please [email protected] Attention "Veronica"
Thank you
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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السلام عليكم،
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شكرا لك.