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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Very easy to use, straight forward, no hidden costs. Highly recommend

Date of experience: March 20, 2023
Australia
1 review
0 helpful votes
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I'm too disappointed with your service! It's the second time you have charged me for being 'dangerous goods' in my package! I didn't know face cream ( foundation) is categorised as "dangerous"! I paid for dhl on 17th of March 184.41 AUD and you charged me again for dhl 131.77AUD for the same item!

Date of experience: March 20, 2023
Judy G. Stackry Rep
over a year old

Hi Saba,
We are very sorry that you were not satisfied with our services. In looking at your last two shipments, I am not showing where you were charged for a dangerous goods shipment. If you would like to discuss this in more detail, I would love to revisit the shipment you were unsatisfied with. Please email us at [email protected] Attention "Veronica"

Thank you and have a nice day ahead

Canada
1 review
0 helpful votes
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The staff there are more friendly that a few other competitors in the market. Their response time and customer service are always well above others. I hope Stackry and the team will grow bigger in the future.

Date of experience: March 20, 2023
Iceland
1 review
1 helpful vote
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The service is fast and good
March 20, 2023

The service is fast and good. But the price to ship packages to Iceland, where I live, is insanely high. For example Stackry's shipping costs are more than double that of Amazon, BUT Amazon also includes customs fees in their shipping cost which is still twice as cheap as Stackry. Amazon is considered moderately expensive in my country.
This causes me to use Stackry service less and less, only when absolutely needed.

Date of experience: March 20, 2023
Saudi Arabia
1 review
0 helpful votes
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Why there is no discount?
March 20, 2023
Updated review

Why there is no discount? I was have lifetime discount

Date of experience: March 20, 2023

The shipping cost very high
April 1, 2022
Previous review

The shipping cost very high

Date of experience: March 2, 2022
Germany
1 review
0 helpful votes
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سريعين جدا وصادقين بالعمل وفريق المساعدة جدا متعاون

Date of experience: March 20, 2023
Denmark
1 review
0 helpful votes
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You're missing an easy way to create a company address with vat no.

Date of experience: March 20, 2023
Germany
1 review
0 helpful votes
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Great Service :) and everything is really quick. I will use the stackry service for sure more then once.

Date of experience: March 20, 2023
Norway
1 review
0 helpful votes
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I really don't understand the need for the extensive "tour" of this easy to use app. And after all those 15 steps there is a "start tour" button on every page, more prominent than the "next" button. I feel treated like an infant.

Date of experience: March 20, 2023
Judy G. Stackry Rep
over a year old

Thank you for your review. That is not our intent and we apologize! This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅

GB
1 review
0 helpful votes
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Thank you stackry!
March 19, 2023

Excellent! Ordered a package from hot topic and it arrived in around a week, couldn't recommend this service enough. Thank you stackry!

Date of experience: March 19, 2023
Kuwait
1 review
0 helpful votes
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Every time i want to ship battery arise same problem
April 18, 2023
Updated review

Every time i want to ship battery arise same problem

Date of experience: March 19, 2023
Judy G. Stackry Rep
over a year old

Hello Abdulrahman!
We are very sorry you are not happy with our dangerous goods procedures surrounding shipping loose lithium batteries. We can understand how frustrating it is. Stackry is required to comply with all of the shipping rules outlined by our shipping partners, the FAA and IATA which is the agency who governs what is shipped on an airplane. Again, we are so very sorry for your displeasure, please feel free to email us at [email protected] if you would like to discuss this matter further.

Thank you and have a nice day ahead


الخدمة كانت ممتازة والموظف متعاون جدا وكانت الشحنك عبارة عن بطارية وصلت بكل سهوله للكويت

نشكركم جزيل الشكر

Date of experience: March 4, 2023
GB
1 review
0 helpful votes
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Prompt & Efficient Service.
March 18, 2023

Takes the anxiety out of shopping for products in the US. Effortless forwarding process. All I can say is: WOW!.what a great service.

Date of experience: March 18, 2023
Norway
1 review
0 helpful votes
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Stackry.com is trustworthy
March 18, 2023

Excellent customerservice and fast shipping. Even though shipping rates has gone up, they consolidate and ship fast.

Date of experience: March 18, 2023
Qatar
1 review
0 helpful votes
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كانت حسب المتوقع سريع وسلامة البضاعة في احسن حال

Date of experience: March 18, 2023
Australia
1 review
0 helpful votes
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Been a user for almost 8 years, only occasionally ship, but have had only good experiences so far.

Date of experience: March 17, 2023
Bahrain
1 review
0 helpful votes
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Need discounts for shipping between time to time and a app is better than browser.

Date of experience: March 17, 2023
Judy G. Stackry Rep
over a year old

Hi Mohammed!

Thank you for your review and for being a valued client. Did you know if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

Saudi Arabia
1 review
0 helpful votes
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من افضل شركات الشحن بالعالم و الشحن الدولي و خصوصاً امريكا ، ولكن يعيبهم ارتفاع اسعار الشحن المبالغ فيها جداً ،ولكن خدمة الشحن ممتازة ،ارجوا ان يتم تقليل اسعار الشحن لانها اسعار باهضه نوعاً ما.

Date of experience: March 16, 2023
Malaysia
1 review
0 helpful votes
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Easy and friendly
March 16, 2023
Updated review

Easy and friendly. Thank you all staff of Stackry.

Sincerely,

Sam.

Date of experience: March 16, 2023

Very user-friendly and easy to use
September 1, 2021
Previous review

Very user-friendly and easy to use.

Date of experience: September 1, 2021
Oman
1 review
0 helpful votes
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الشحن سعره مرتفع جدا وقد كان نفس سعر البضائع تقريبا

Date of experience: March 16, 2023
Eias D. Stackry Rep
over a year old

السلام عليكم،

نعتذر عن هذا الازعاج،

نحن نحاول ابقاء اسعارنا اقل ما يمكن بما يتناسب مع نوعية وسرعة الخدمة التي نقدمها.

يمكنك التواصل معنا من اجل شحناتك القادمة من اجل تقديم خصم لك.

شكرا لك.

GB
1 review
0 helpful votes
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Love stackry, had nothing but good experiences. Made shipping in the UK much more simple and t customer services are brilliant

Date of experience: March 16, 2023