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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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This is my first time using a proxy shipping company and it has been effortlessly easy. Should I need to ship from the US again Stackry will be my go to!

Date of experience: March 27, 2023
Australia
2 reviews
0 helpful votes
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Cant judge what I have NOT received
March 26, 2023
Updated review

Thought I selected a shipping service that has ALWAYS got the parcel to me inside a week... I AM STILL WAITING.

Date of experience: March 26, 2023

Such an easy process
March 16, 2023
Previous review

Such an easy process.

Date of experience: March 16, 2023

Simply the BEST
March 4, 2018
Previous review

These guys are AMAZING. They, and DHL too! Briliant. From notification that a parcel of mine had arrived at Stackry, to it arriving on my doorstep in Australia was THREE DAYS! I defy ANYONE to do better - and who could honestly expect better? Thankyou thankyou thankyou! And it was all so easy to organise using the Stackry ap on my smart phone.

Date of experience: March 2, 2018
GB
1 review
0 helpful votes
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Stackry Review
March 25, 2023

Excellent. Fast service. The website was very easy to use.

Date of experience: March 25, 2023
GB
1 review
0 helpful votes
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It is very easy and reliable service. But cost keep increasing

Date of experience: March 25, 2023
Canada
1 review
0 helpful votes
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Just needed extra support to understand steps for getting my package delivered.

Date of experience: March 24, 2023
Australia
1 review
0 helpful votes
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Perfume a tad overpriced
April 23, 2023

I'd say overall this company is great but the price of shipping a perfume was way too overpriced compared to big department stores

Date of experience: March 24, 2023
Judy G. — Stackry Rep
over a year old

Hi Jessie, Thank you for your kind review! Although, I am very sorry that you were not satisfied with our pricing on this shipment. Sadly, because it was a dangerous goods shipment, there are many international shipping regulations Stackry has to comply with to ship perfume. The rules requires us to use a certain box size to affix the special hazmat labels to. Many of our economy shipping partners do not ship perfume. These are some of the reasons why it is more pricy to ship perfume. Our $12.50 dangerous goods fee covers labor and materials, and part of the dangerous goods charge our carriers charge us.

If you would like to discuss this in more detail, please email us at [email protected] and attention your email to Veronica. Thank you, and I hope you have a nice day :)

Saudi Arabia
1 review
0 helpful votes
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One of the best services to buy and ship any items from us.

Date of experience: March 23, 2023
Saudi Arabia
1 review
0 helpful votes
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Pleasing
March 23, 2023

I'm using Stackry since two or three years ago and I'm so satisfied with them.

Date of experience: March 23, 2023
Australia
1 review
1 helpful vote
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Your shipping prices are way too expensive compared...
April 21, 2023
Updated review

Your shipping prices are way too expensive compared to other competitors. Probably the last time I use your service

Date of experience: March 22, 2023
Judy G. — Stackry Rep
over a year old

Hi Franco.
We are very sorry to hear you were not happy with our prices. International shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value in our service by consolidating purchases from different retailers into 1 compact shipment to save on shipping many smaller packages. Also, we do not charge any membership or receiving fees and offer free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. We do appreciate your feedback and hope you give us another try one day.
Thank you and have a great day ahead :)


Great service
June 18, 2018
Previous review

Shipping charges have increased dramatically over the past year. The service itself is first class, quick and pain free. Well done in all aspects, just mind the charges.

Date of experience: June 15, 2018
Iceland
1 review
0 helpful votes
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Thought that the shipping was crazy expensive but then remembered that you guys have to get paid for your work, so I calmed down. Very thankful for your services :)

Date of experience: March 22, 2023
GB
1 review
0 helpful votes
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The process is smooth and straightforward, you can choose to be guided by the online tutorials or simply get stuck in.
This is my first package with Stackry, but based on the experience so far, definitely won't be my last.

Date of experience: March 22, 2023
Canada
1 review
0 helpful votes
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I received an email as soon as my package arrived at Stackry.

Date of experience: March 22, 2023
Brazil
1 review
0 helpful votes
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Flawless
March 22, 2023

Easy, fast, reliable... this is how it must be done!

Date of experience: March 22, 2023
Malaysia
1 review
0 helpful votes
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Fast and easy
March 22, 2023

Super easy and fast delivery. Trusted service and managed my parcel well in ensuring being delivered without any damage and loss.

Date of experience: March 22, 2023
Japan
1 review
0 helpful votes
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It has been very helpful with my previous request
March 22, 2023
Updated review

It has been very helpful with my previous request.

Date of experience: March 22, 2023

It is a great service for sure, but I don't know if...
May 12, 2022
Previous review

It is a great service for sure, but I don't know if repackaging was necessary…

Date of experience: May 12, 2022

Reliable so far
February 9, 2022
Previous review

Reliable so far

Date of experience: February 8, 2022
Saudi Arabia
2 reviews
0 helpful votes
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Sometimes the overall process is quick, and other times, it's not. This time it was not. I gave 5 stars my last time shipping with Stackry, this time I cannot. It is too inconsistent.

Date of experience: March 21, 2023
Judy G. — Stackry Rep
over a year old

Hi Sean! Thank you for your review. We are very sorry to hear that there was a delay with your shipment this time around. I investigated the shipment number listed here and see the shipment was consolidated and shipped within 48 hours. The consolidation was requested on a Monday. Mondays are our busiest days with the heaviest volume, so that may be the reason for the longer than normal processing times. We strive to process shipments as fast as possible and truly value your feedback.
Thank you, and I hope you have a nice day ahead.


Consolidation took a long time
November 11, 2022
Previous review

Consolidation took a long time.

Date of experience: October 12, 2022
Saudi Arabia
1 review
0 helpful votes
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Best shipping service
March 21, 2023
Updated review

Very good experience, fast delivery & save the products from broken.

Date of experience: March 21, 2023

Very good
December 27, 2020
Previous review

Very good

Date of experience: December 27, 2020
Canada
1 review
0 helpful votes
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So far so good, now lets see how long when I get my package

Date of experience: March 21, 2023
Kuwait
1 review
0 helpful votes
Follow Ahmad D.
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The method of calculating shipment dimensions and additional costs is much higher than that of competitors.

Date of experience: March 21, 2023
Judy G. — Stackry Rep
over a year old

Hi Ahmad,
We are so very sorry you are not happy with our prices and services. Stackry’s carriers charge based on dimensional weight or actual weight, whichever is higher. So if your package was large, but light, it may have been charged based on dimensional weight not the actual scale weight. Looking at your shipment, I can see you were charged based on the size of the box or the dimensional weight. If you would like to discuss this in more detail, I would love to revisit the shipment you were unsatisfied with. Please email us at [email protected].

Thank you and have a wonderful day ahead!

Saudi Arabia
1 review
0 helpful votes
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Why there is no point programs for tour usual customers

Date of experience: March 21, 2023