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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Bahrain
1 review
0 helpful votes
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Review
May 27, 2023

Not bad, it got the job done. But you should definitely get an app!

Date of experience: May 27, 2023
Australia
1 review
0 helpful votes
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Love that I can now purchase products otherwise not available in Australia. Easy to use, and quick to ship.

Date of experience: May 26, 2023
GB
1 review
0 helpful votes
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Class
May 26, 2023

Good service. Consolidation wad easy and price was good

Date of experience: May 26, 2023
GB
1 review
0 helpful votes
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Amazing delivery.
May 26, 2023

Hassle free, stress free. Everything went smoothly and everything arrived in perfect condition.

Date of experience: May 26, 2023
Australia
1 review
0 helpful votes
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Useful service in order to receive items from the US, prompt contact upon receiving my items and I can only fault the cost as all options are relatively expensive.

Date of experience: May 25, 2023
Judy G. Stackry Rep
over a year old

Thank you for your review. This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead.


Relatively straight forward, great way to get things...
April 2, 2022
Previous review

Relatively straight forward, great way to get things shipped to Australia when the site/brand won't ship internally from the US.

Date of experience: April 2, 2022
Kuwait
1 review
1 helpful vote
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Good service you provided, but i have small complaint about bad address.
You made me pay for seller fault when he apply the address!
Am buying from China site which already my address saved in it.
The seller copied wrong not my fault!

Date of experience: May 25, 2023
Judy G. Stackry Rep
over a year old

Dear Adnan, thank you for your review. I am sorry you were not happy with the pricing. I looked into your account history and didn't see any communication between you and our team regarding this fee. Next time, please reach out to client support at [email protected] to discuss any concerns and you’ll be helped by the best customer service team in the industry. Thank you, and I hope you have a nice day ahead.


ممتازة
May 26, 2022
Previous review

ممتازة

Date of experience: May 26, 2022
GB
1 review
0 helpful votes
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Stackry is fantastic, a quick and easy way to ship items which would normally be a hassle to sort. A speedy, professional company, who I would more than highly recommend. Thank you, you're awesome!

Date of experience: May 25, 2023
Singapore
1 review
0 helpful votes
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100% recommended
May 24, 2023

Quick easy to understand and reliable. They were quick to ship the product and it arrived earlier than expected

Date of experience: May 24, 2023
Kuwait
1 review
0 helpful votes
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The weight does not exceed 2 kilos and I pay 89 dollars for that

Date of experience: May 24, 2023
Judy G. Stackry Rep
over a year old

Hi Tareq!
I am sorry that you were not satisfied with our pricing on this shipment. I reviewed the shipment and can see the shipment contained a loose lithium ion battery or charger. Shipping these products is a dangerous goods shipment, which unfortunately, due to international regulations, requires us to use a certain box size and limits the carriers Stackry provides. Our $12.50 dangerous goods fee covers labor and materials, and part of the dangerous goods charge our carriers charge us. We do believe our prices to be very competitive but keep striving to bring costs down for our customers. If you would like to discuss this in more detail, please email us at [email protected] and attention your email to "Veronica". Thank you, and I hope you have a nice day!

Saudi Arabia
1 review
0 helpful votes
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طلبت ماك بوك اير
May 24, 2023

شكرا عللى خدمات استاكري الرائعة فقط اتمنى تخفيض اسعار الشحن لانها جداً غالية

Date of experience: May 24, 2023
GB
1 review
0 helpful votes
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Very easy to use
May 24, 2023

Very easy to use - will definitely be using this service for all our US shopping going forward.

Date of experience: May 23, 2023
Japan
1 review
0 helpful votes
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The experience has been positive so far, and my only suggestion would be to perhaps share some additional information ahead of time. Having Stackry walk me through the process has been great! But because I am unfamiliar with this, I felt more apprehensive initially and I think the additional details would help reassure others as well.

Date of experience: May 23, 2023
Qatar
1 review
0 helpful votes
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Excellent service so far. Great website, quick response. Overall good experience with the service

Date of experience: May 23, 2023
GB
1 review
0 helpful votes
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Straight forward, cost effective & easier use service

Date of experience: May 23, 2023

Love this service easy to follow & cost effective
May 26, 2022
Previous review

Love this service easy to follow & cost effective

Date of experience: May 26, 2022

Quick, easy & affordable service
January 22, 2022
Previous review

Quick, easy & affordable service

Date of experience: January 22, 2022
Germany
1 review
0 helpful votes
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Great service, fast and easy
May 23, 2023

I was completely satisfied with the service, everything on the webpage is very well explained. It is also great that you can choose from a lot of different shipping providers to find the one that best suit your needs.

Date of experience: May 23, 2023
Saudi Arabia
1 review
0 helpful votes
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[email protected]
May 23, 2023
Updated review

A good experience for the second time in two months and I will repeat it soon

Date of experience: May 22, 2023

كل شى هنا على مايرام لاداعى للقلق

Date of experience: April 5, 2023
Saudi Arabia
1 review
0 helpful votes
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قيمة الشحن مرتفعه الى حد المبالغة مقارنة بالمنافسين لذلك قررت ان تكون هذه اخر شحنه من ستاكري واخر تعامل ولن انصح اصدقائي او معارفي او حتى من يطلعون على منشوراتي بالتعامل معكم في ظل وجود المنافسين لاداعي لتعامل معكم شكرا لكم.

Date of experience: May 22, 2023
Eias D. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن هذا الازعاج أخي الكريم,

بالنسبة لأسعار الشحن فاننا نحاول قدر الامكان تقليل اسعارنا بشكل لا يؤثر على نوعية وسرعة الخدمة, حيث انه يمكنك القيام بشحن الباكيج في نفس اليوم الذي يتم تسليمها لنا, وهذا الامر لا تقوم به اي شركة من الشركات المنافسة, كما انه لدينا خدمة اعادة التغليف للشحنة من اجل انقاص ابعادها وبالتالي تقليل رسوم الشحن,

في حال اردت ان اساعدك في شحنتك القادمة معنا الرجاء ارسال ايميل في عنوانه " عادل ناصر" او "Atten Adel Nasser"

شكرا لك,

Saudi Arabia
1 review
0 helpful votes
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Excellent services
May 22, 2023

I used it and will continue to use it as log as remain this easy and satisfying

Date of experience: May 22, 2023
India
1 review
0 helpful votes
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Declaration needed
June 21, 2023

Kindly check your mail and revert with the required documents.please.very important else I lose my shoes

Date of experience: May 22, 2023
Judy G. Stackry Rep
over a year old

Hi Singye. Thank you for your review. We are very sorry you ran into an issue using our services. Upon review of your account history, I see you were able to resolve this matter with client support. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

GB
1 review
0 helpful votes
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Great service
May 21, 2023

Stackry has been great since I started using it 2 years ago. Always packaged well, marked who packed it, respond to emails quickly and sort any issues. Very happy.

Date of experience: May 21, 2023