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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Not bad, it got the job done. But you should definitely get an app!
Love that I can now purchase products otherwise not available in Australia. Easy to use, and quick to ship.
Hassle free, stress free. Everything went smoothly and everything arrived in perfect condition.
Useful service in order to receive items from the US, prompt contact upon receiving my items and I can only fault the cost as all options are relatively expensive.
Relatively straight forward, great way to get things shipped to Australia when the site/brand won't ship internally from the US.
Good service you provided, but i have small complaint about bad address.
You made me pay for seller fault when he apply the address!
Am buying from China site which already my address saved in it.
The seller copied wrong not my fault!
Dear Adnan, thank you for your review. I am sorry you were not happy with the pricing. I looked into your account history and didn't see any communication between you and our team regarding this fee. Next time, please reach out to client support at [email protected] to discuss any concerns and you’ll be helped by the best customer service team in the industry. Thank you, and I hope you have a nice day ahead.
Stackry is fantastic, a quick and easy way to ship items which would normally be a hassle to sort. A speedy, professional company, who I would more than highly recommend. Thank you, you're awesome!
Quick easy to understand and reliable. They were quick to ship the product and it arrived earlier than expected
The weight does not exceed 2 kilos and I pay 89 dollars for that
Hi Tareq!
I am sorry that you were not satisfied with our pricing on this shipment. I reviewed the shipment and can see the shipment contained a loose lithium ion battery or charger. Shipping these products is a dangerous goods shipment, which unfortunately, due to international regulations, requires us to use a certain box size and limits the carriers Stackry provides. Our $12.50 dangerous goods fee covers labor and materials, and part of the dangerous goods charge our carriers charge us. We do believe our prices to be very competitive but keep striving to bring costs down for our customers. If you would like to discuss this in more detail, please email us at [email protected] and attention your email to "Veronica". Thank you, and I hope you have a nice day!
شكرا عللى خدمات استاكري الرائعة فقط اتمنى تخفيض اسعار الشحن لانها جداً غالية
Very easy to use - will definitely be using this service for all our US shopping going forward.
The experience has been positive so far, and my only suggestion would be to perhaps share some additional information ahead of time. Having Stackry walk me through the process has been great! But because I am unfamiliar with this, I felt more apprehensive initially and I think the additional details would help reassure others as well.
Excellent service so far. Great website, quick response. Overall good experience with the service
Straight forward, cost effective & easier use service
Love this service easy to follow & cost effective
I was completely satisfied with the service, everything on the webpage is very well explained. It is also great that you can choose from a lot of different shipping providers to find the one that best suit your needs.
A good experience for the second time in two months and I will repeat it soon
قيمة الشحن مرتفعه الى حد المبالغة مقارنة بالمنافسين لذلك قررت ان تكون هذه اخر شحنه من ستاكري واخر تعامل ولن انصح اصدقائي او معارفي او حتى من يطلعون على منشوراتي بالتعامل معكم في ظل وجود المنافسين لاداعي لتعامل معكم شكرا لكم.
السلام عليكم,
نعتذر عن هذا الازعاج أخي الكريم,
بالنسبة لأسعار الشحن فاننا نحاول قدر الامكان تقليل اسعارنا بشكل لا يؤثر على نوعية وسرعة الخدمة, حيث انه يمكنك القيام بشحن الباكيج في نفس اليوم الذي يتم تسليمها لنا, وهذا الامر لا تقوم به اي شركة من الشركات المنافسة, كما انه لدينا خدمة اعادة التغليف للشحنة من اجل انقاص ابعادها وبالتالي تقليل رسوم الشحن,
في حال اردت ان اساعدك في شحنتك القادمة معنا الرجاء ارسال ايميل في عنوانه " عادل ناصر" او "Atten Adel Nasser"
شكرا لك,
I used it and will continue to use it as log as remain this easy and satisfying
Kindly check your mail and revert with the required documents.please.very important else I lose my shoes
Hi Singye. Thank you for your review. We are very sorry you ran into an issue using our services. Upon review of your account history, I see you were able to resolve this matter with client support. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Stackry has been great since I started using it 2 years ago. Always packaged well, marked who packed it, respond to emails quickly and sort any issues. Very happy.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Thank you for your review. This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead.