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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
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Very smooth and easy to use Stacktry. Very good rates too I would certainly recommend!
Delivery is very overpriced. Is it possible that the delivery price is $152! How do you want me to deal with you again, and the delivery price is more expensive than the price of the products,an experience that will not be repeated
What's not to like? Being able to purchase "stuff" that can't be directly shipped to the UK. Will be back soon!
Seamless experience, makes hard to get items, easy to get
There is no good and clear infromation about the items which can not be shipped outside US.
No support to help in shipping items which can not be shipped outside US.
And not service to ship seeds or any other items to outside US.
Hi Nabil! Very sorry you did not have a good experience with us. We do have a great prohibited item page, which outlines restricted items. Please refer to this link: https://www.stackry.com/en/prohibited-items. Based on what country you live in, there also may be restrictions, which is why things may seem daunting, but please note that our customer service team are professionals and have great knowledge about what can and cannot ship. If using us in the future, please don't hesitate to send us a product link, so we can help determine for you if an item can ship or not. We are available at [email protected], or live chat.
Thank you.
Easy to use and it's very affordable way to ship stuff
I had absolutely no issues with this. The learning curve wasn't steep, and my package came to me in the time that they said it would.
Hi Michael. Thank you for your review! Please email us at [email protected]. Attention "Veronica” if you need further assistance. Thank you, and I hope you have a nice day ahead.
رسوم الشحن مكلفه وتعبئة وطريقة الموقع غير سهله ومتعبه
السلام عليكم،
نعتذر عن هذا الازعاج،
نحن نحاول ابقاء اسعارنا اقل ما يمكن بما يتناسب مع نوعية وسرعة الخدمة التي نقدمها.
في المرات القادمة الرجاء التواصل معنا عبر التشات المباشر من اجل ان تقوم خدمة العملاء بمساعدتك في استخدام الموقع, من احل توفير الوقت والجهد لك,
يمكنك التواصل معنا من اجل شحناتك القادمة من اجل تقديم خصم لك.
شكرا لك,
I'm happy with Stackry! I use it anytime I'd like something shipped from the US.
Frustrating - message received that I my package had a bad address and a $5 admin fee and yet all documentation confirmed with screenshots indicated that there was nothing wrong. Lots of 'upgrades' which cost additional money. My first experience with stackry so I don't want to be judgmental. I do like the fact that they provide photos of goods received.
Hi Lois. Thank you for your review! We are sorry for the trouble you encountered using our service. In review of your account, I see your most recent package did not include your assigned locker/unit number. If a package arrives with an incorrect or incomplete address (for example missing locker number or an unknown or misspelled name), Stackry will try to determine which client it belongs to. If Stackry is able to determine the owner of the package, it will be entered into the correct locker and we will charge the above fee. I refunded this fee to your account as a one time courtesy! Please use this refund towards your next shipment. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Shipping is very very insanely expensive, shipping from amazon directly it's much cheaper, this is my first and last time try this website
Hi Basil. Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. You’ll find the most cost savings from Stackry when you consolidate multiple purchases together, if you are shipping items one by one, you may find it slightly less expensive to ship from some retailers. If you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Excellent customer service when I requested help with a package
Albeit the shipping prices are sometimes very high, stacker's service remains very user friendly and straightforward with minimum interactions and waiting time.
Thanks a tonne. The ease with which things happened were great. I will be using stackry in the future and will be recommending it to all
Site had some technical issues but good over all. It kept freezing for me just shortly a couple times.
My experience after dealing with stackry excellent
The team was helpful to diver my package to a local address to even save me on the shipping cost
Excellent as always thanks! The Stackry instructions are very easy to follow. The cost of the postage is very reasonable and I received my goods very quickly.
Two shipments so far. Prompt, affordable for higher value small packages and the UI is simple to use.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Ahmad, Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.