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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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All good - shipping is more expensive than I am used to - this is my first shipping with stackry
This will be my last time to use stackry.com services.
Stackry is a very great idea, really great but the app needs some work to improve.
Easy and fast way to ship packages from US to other countries
Sublime! Superior packaging, speedy delivery. High-standard service.
Outstanding experience from beginning to end.
The cost of shipping within the same country is outrageous.
Hello Danuelle, Thank you for your feedback! We are very sorry to hear that you were not happy with the cost of our service. Because we are an international shipping company, that is where we receive our best discounts in shipping. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Good check out. But price still need to be minimize
Good, I need more discounts codes on shipments, regards
Easy to navigate and so far more reliable than other services out there!
Great. Fast forward and good packaging. Thank you for your good working.
Hi,
This is my first shipment, so far, everything has been great... easy to understand and step by step instructions through the storage and shipping process. Lets hope my Parcel arrives intact and with no issues. Thanks
The shipping cost is a bit low and not all shipping companies show me
Was quoted far less + the GST I thought was advertised as none existent for the place, as long as it gets to my house safe I'm happy though
Hi Will. Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. Were did you receive the initial quote? In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. Next time, please reach out to client support for advice on how you may save. For low value shipments to AU, Stackry is required to collect GST on all low value shipments. You may read more here about the GST here: https://www.stackry.com/en/duties-and-taxes ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Shipping was much cheaper in the past. 56$ for shipping a magazine within the US seems quite expensive.
Hi Florian! Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. Next time, please reach out to client support for advice on how you may save. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
الخصومات مهمه جدا لستمراري معكم شكرا لكم
ممتازة ولاكن السعر مبالغ جدا الخدمة ممتازه
Problem with the SDS: customer service thought it was hazardous material even after receiving the SDS. (seemed to be unknowledagble whatsoever)
This delayed the whole shipment with almost 5 days.
Hi Pieter! Thank you for the feedback. We are very sorry you did not have a good experience with us. The shipping department will request a Material Safety Data sheet when we have a question about the product being shipped. This can occur when the item being shipped is potentially a dangerous good and the manufacturer packaging or ingredient list on the product is not complete or visible. This document is required to determine if the item is a dangerous good and the proper way to package and ship it. Due to international shipping regulations, shipping companies are required to have the material safety data sheet on file for dangerous goods shipped in the event of damage or leakage in transit. The exact product name on the form should match the item being shipped. If using us in the future, please don't hesitate to send us a product link, so we can help determine for you if the item will require a Material Safety Data Sheet. We are available at [email protected], or live chat. Have a great day!
Customer service via email is efficient - I inquired if the items I wanted to ship (dog supplement chews) were considered prohibited and they got back to me within a day. I recommend checking their prohibited list prior to shipping to your given address based on other reviews I read before signing up. I received an email immediately when my shipment reached my Stackry locker (very soon after the delivery email from the company I ordered from). The website is very user friendly with a simple tutorial explaining the steps for consolidating and shipping to yourself. They include photos of your package exterior, shipping label and weight (not the contents unless you request it). You can choose to ship as is, repackage, or consolidate with other packages for a minor delay and small fee. The shipping options are a bit pricey if you only have one item (my order from the retailer weighed 5lb and was $115USD, and the cheapest shipping option was DHL for $64USD), but it would likely be much more worth it for consolidating multiple things. I finished shipping my first order just now and am hoping the second half of the process goes as smoothly as the first. So far I am very happy with this service and thankful for a simple way to get products from companies that won't ship to Canada.
هذه اول تجربة لي معكم اتمنى أن لاتكون الاخيرة
Options for shipping an envelope should be better provided.
Hi David. Thank you for your feedback. We are very sorry to hear that you were not happy with the cost of our service. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Also, if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
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Hi Abdullah. We are very sorry to hear you were not happy with our services. We do appreciate your feedback and hope you give us another try. I do not see you contacted client support. If you have time, we would love to revisit your last shipment to see where we went wrong, please email us at [email protected] Attention "Veronica". Thank you and have a nice day ahead.