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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Super fast and reliable with holding items and consolidation. Never had an issue and cheapest prices I've found.
Used Stackry a few times for my US obsession. They package and ship to me in the UK completely hastle free. Will recommend.
Used stackry for many years and never had an issue. Fast reliable service!
HI Dave, That is so great to hear! Thank you for your kind feedback ❤️
Rounding up of weight is not a true reflection of the savings
السعر مبالغ فيه جدا مقارنة بشركات عالمية اخرى مما جعلني اشحن من صندوق بريد ستاكري الى صندوق بريد شوب انز شيب ثم الى دولتي و سأقوم بتوفير 700 دولار
السلام عليكم,
نعتذر عن الازعاج الذي اصابك,
بخصوص الشحنة الخاصة بك هي شحنة كبيرة حيث ان وزنها الحقيقي 139 باوند, وهي مؤلفة من 3 صناديق كبيرة تم تجميعها في مخازننا,
شركة شوب اند سيب, تملكها شركة الشحن اراميكس,وبالتالي بالطبع تكلفة الشحن معها ستكون اقل, ولكن شوب اند شيب لاتقدم خدمات التجمنيع للشحنات كمان ان تقيينها في كل المواقع المرموقة ليس بجيد,
شكرا لك,
Really good, i received the package, your service was very helpful, thank you.
There seems to be an ongoing problem with your forms not opening properly on Google Chrome. I had to get tech assistance from a friend in order to complete the consolidation request and even to complete this survey the font is soooo tiny I have to squint. The only way I can scroll down is to shrink the pages down. Chrome is a popular platform. Why don't you overhall your website's pages?
Your phone assistants are great but your website needs work!
Hi Lily. Thank you for your honest review. We are very sorry you found our website difficult to navigate. I will make sure this feedback is passed along to the appropriate department. We hope you use our services again. If you do and experience any issues at all, please live chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. ❤️
Why do we have to phone you to consolidate shipping? We should be able to request this service online.
اسعار الشحن جدا مرتفعة وهذا اول واخر طرد ارسله معكم
Always had excellent service, with lots of delivery options that suit my priority.
Always been very happy with the service and features.
Very easy to consolidate my order and complete shipping.
All been extremely happy with the service offered by Stackry.
I love stackry Services! It's working like a charm and it gets better everything I use it.
Excellent experience with Stackry. Reliable, efficient, responsive customer service.
I have absolutely loved using stackry! I have had my items shipped to me in the UK from America with no problems whatsoever, they're great with repackaging if it's needed! I've not had anything come to me broken whick is amazing considering a lot of it has been glass! 10/10 company.
The "tour" can sometimes get in the way more than it helps, but otherwise very smooth
Perfect customer services and excellent packaging details. But still confused about
1- Items pictures, it doesn't include full shipping label details.
2- limited (3 to 5) alternatives of shipping companies to choose from.
High quality of customer service, fast response, cooperative support
متعة في خيارات الشحن المتضمنة أيضا عرضا لمدد التوصيل والأسعار.
User interface needs work. Some options are impossible to find (ex. Where to set default carrier for autoship). When entering descriptions in customs entries, only 50 characters are allowed but the text field will let you enter more than that. Then if you don't see the warning that popped up partially underneath the form, you close out thinking it was saved but it wasn't. You think autosaving customs entries is a convenience but it isn't. I would rather have an ok button to press and know that my entries have been saved.
Your user interface leaves a lot to be desired. It is nice and simple but hides a lot of information that obviously should be available to the customer. For example, the individual package numbers before consolidation are shown but there's no way to see the name the customer gave that package before the consolidation step. That makes it difficult to distinguish between multiple packages in a shipment or be able to determine which shipment contains which packages. Also, the shipment number should be shown on every screen/at every step. A user shouldn't have to back out all the way just to see which shipment he is working on. Granted, not all users will have more than one shipment pending at a given time, these things would really help when a customer needs to split packages into multiple shipments.
So far, so good. Made my first shipment. I like how straightforward the process is. 4 stars because the weight seems a little bit more than I expect for what I'm shipping. Maybe the weight of the packaging? I hope I receive the shipment within the estimated delivery time. That would mean I can probably rely on Stackry for my needs.
Application on the phone is required, it will enhance the experience
Hi Hussain. Thank you for your time and feedback. You may find our app here: https://apps.apple.com/us/app/stackry-global-shipping-app/id1266431232. Please feel free to email us at [email protected] for any additional questions.
Please provide an application for easier and faster follow up for the parcels. Thank you. Please reduce the consolidation fees, as it is free in other provider.
Please develp an application for the mobile phone to follow parcels on iphone, thank you.
Good experience. Shipping rates still higher than other competitors. Please allow the option to receive prints like magazines.
Please allow the option to receive letters and newsletters. Thank you. Please offer competitive shipping rates.
Thanks for good experince.
Suggestions: please make the consolidation fees US1 instead of 2.
Please provide an app android/ios. To make things easier and faster.
Thanks
Thanks. Excellent good experince. Please consider lowring shipping costs if possible.
اسعار جميلة لشحن ولكن يرجا اضافت طريقه لمعرفه سعر الشحن بدون تجميع الباكج
Was told that my package would cost 84 dollars US to ship to canada, then when it came in it was around 500 CAD. Might as well have used the standard shipping that the initial website offered.
Hi Steve. We are sorry to hear the prices were higher than expected. I did not see any communication between you and our team. Stackry’s carriers charge based on dimensional weight or actual weight, whichever is higher. So if your package was large, but light, it may have been charged based on dimensional weight not the actual scale weight. In looking at your shipment, I see you shipped a larger bike part, so you were definitely charged on the size versus the scale weight. It is also about the cargo space the item takes up. When using the rate calculator, you want to make sure you enter the scale weight as well as the dimensions of the box ( Length x Width x Height) to receive an accurate quote. We are very sorry for your displeasure, please feel free to email us at [email protected] if you wish to discuss this further. Have a great day!
Always an excellent service, would recommend to anyone
Fantastic service, excellent customer service, I'd highly recommend Stackry to everyone!
Cannot fault the service, excellent in every way, highly recommended to anyone thinking of using their services
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Thank you Katie for leaving us such a nice review. We appreciate your time and feedback. ❤️