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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ursula G.
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Bad address fee is unfair
July 13, 2023

Bad address fee is unfair - - especially for people who ship a lot.

Date of experience: June 12, 2023
Judy G. Stackry Rep
over a year old

Hi Ursula! We are very sorry you ran into an issue using our services. We do appreciate your feedback. If you have time, we would love to revisit your last shipment, please email us at [email protected] Attention "Veronica". Thank you and have a great day ahead!

Australia
1 review
0 helpful votes
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Very easy to use
June 13, 2023

Very easy to use- i havent got my item yet but I am very well informed and updated straightaway as soon as my item arrived at their facility. Complete with pictures too.

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
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Everything is within the users control, easy to understand and by consolidating orders you can save a bundle of money.

Date of experience: June 12, 2023
Egypt
1 review
0 helpful votes
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1
July 12, 2023

1- There is an issue in verifying the credit card, I didn't want to pay through PayPal
2- Why did I should verify my email again?

Date of experience: June 12, 2023
Judy G. Stackry Rep
over a year old

HI Ad, Thank you for your review. I am sorry to hear you ran into an issue with our services. In review of your account, I see you spoke to client support and resolved this matter. If you would like to discuss further, please email us at [email protected]. Please have a nice day ahead!

Saudi Arabia
1 review
0 helpful votes
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Flawless service and easy to navigate user interface

Date of experience: June 12, 2023
Malaysia
2 reviews
0 helpful votes
Follow MOHD ELFIE NIESHAEM J.
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A++++ Experience!
June 12, 2023

Absolutely love the service provided. Fast and efficient, highly recommended!

Date of experience: June 12, 2023
Saudi Arabia
1 review
0 helpful votes
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Good
June 11, 2023

It was a good experience but the price was very high

Date of experience: June 11, 2023
Saudi Arabia
1 review
0 helpful votes
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قيمة الشحن مرتفعا جدا بسبب غير مبرر مقارنة بغيرها من المواقع الاخرى

Date of experience: June 10, 2023
Jalal J. Stackry Rep
over a year old

السلام عليكم,

نعتذر جدا عن الازعاج الذي اصابك اخي الكريم,

نحن نحاول جاهدين جعل اسعارنا اقل مايمكن بمايتناسب مع نوعية الخدمة وسرعة الخدمة التي نقدم, وبالنظر الى الشحنة الخاصة بك, كان من الممكن ان تطلب اعادة تغليف لها من اجل انقاص الابعاد وبالتالي تخفيض تكلفة الشحن, وكان هناك ايضا خصم لك 15% على تكلفة الشحن,

بالنظر ايضا الى معظم منافسينا, الذي يقدموم تسجيل مجاني وبدون اي رسوم عوضية, فان اسعارنا تعتبر اقل من اسعارهم,

الرجاء التواصل معنا عن طريق التشات المباشر او الايميل من اجل ان نستمر في تقديم خصم مناسب لك لشحناتك القادمة,

شكرا لك,

GB
1 review
0 helpful votes
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Fantastic
June 9, 2023

Really easy user interface and very easy to understand what stage my parcel is up to. No issues with the service and the package has been delivered thanks to Stackry!

Date of experience: June 9, 2023
Australia
1 review
0 helpful votes
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Great experience so far!
June 9, 2023

Great experience so far! Can't wait to get my package :)

Date of experience: June 8, 2023
Saudi Arabia
1 review
0 helpful votes
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شكرا على الخصم واتمنى الخصومات الجايه اجمل

Date of experience: June 8, 2023
GB
1 review
1 helpful vote
Follow Emma C.
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I am brand new to using Stackry or anything like this - buying a parcel in another continent and trusting an unknown to me company to send it on. HOWEVER - i have found this site brilliant to use and find the helpful explanations every step of the way absolutely brilliant/essential. I have only just completed my info to send me my parcel but i already am trusting that it will wing its way to me with no issues from Stackry. Thank you. N

Date of experience: June 8, 2023
Australia
1 review
0 helpful votes
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The shipping cost is absolutely outrageous. I bought A hoodie for $50 and now I have to spend more just to get it here. This is the first and last time I will be using your service and I will be sure to post on social media how much of a money grab scam this service is. All because I wanted a hoodie the retailer couldn't ship to Australia. So not worth it and honestly a horrible experience. Not just that no one could help and the online chat kept cutting out and no one bothered to try and get back to me. Honestly never been so appalled with a service.

Date of experience: June 8, 2023
Judy G. Stackry Rep
over a year old

Hi Mathew. Thank you for your review. We are sorry to hear you were not happy with the cost of your shipment. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages from different retailers into one shipment to save on shipping versus sending smaller packages 1 by 1. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

TW
1 review
0 helpful votes
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I don't understand why Stackry just don't want to help to take the photo for the whole document inside my letter. The information is time-sensitive and I quite worry if I can catch the time now. I have promised I must ship this package to my place even you help me to take the photo of document But you still refused to help. So sad...

Date of experience: June 8, 2023
Australia
1 review
0 helpful votes
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Filling out form was a bit difficult as it wouldn't let me fill out so took awhile thankyou

Date of experience: June 7, 2023
Judy G. Stackry Rep
over a year old

Hi Debbie. Thank you for your review. We are sorry to hear you ran into an issue using our service. If you ever want to give us another, try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry.

Australia
1 review
0 helpful votes
Follow Leuca J.
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Poor service, often issues with providers, consolidation fee expensive, lost a parcel once.

Date of experience: June 7, 2023
Judy G. Stackry Rep
over a year old

Hi Leuca. Thank you for your review. I am sorry to hear that there was a problem with your shipment. We would like to investigate the issue further. Please email us at [email protected]. Attention "Veronica” Thank you, and I hope you have a nice day ahead.


Shittest customer service ever
August 12, 2022
Previous review

Shittest customer service ever

Date of experience: July 13, 2022
Canada
1 review
0 helpful votes
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Great service, crazy pricing
July 7, 2023

Crazy expensive but other than that it is good. They did get me the product I wanted, I just found it too expensive to use in the future

Date of experience: June 7, 2023
Judy G. Stackry Rep
over a year old

Hi James! Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. Next time, please reach out to client support for advice on how you may save. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

GB
1 review
0 helpful votes
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This was better than my last shipment way more cost effective

Date of experience: June 7, 2023

Shipping is really expensive compared to other reship companies

Date of experience: June 7, 2023
Mexico
1 review
0 helpful votes
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So far the process is clean and easy, thanks a lot for your service, I will give you my final rate when receiving the products, so far packaging and consolidating are great services

Date of experience: June 7, 2023
Australia
1 review
0 helpful votes
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Amazing service as always!
June 7, 2023
Updated review

Amazing service as always! Great support and items always packed really well.

Date of experience: June 7, 2023

Fantastic service as always
June 21, 2022
Previous review

Fantastic service as always

Date of experience: June 20, 2022

Stackry are amazing, support amazing, fast postage,...
March 16, 2022
Previous review

Stackry are amazing, support amazing, fast postage, A++++++++++++++++++++++++++++++

Date of experience: March 15, 2022

Fantastic service, cannot complain!
December 28, 2021
Previous review

Fantastic service, cannot complain! :)

Date of experience: December 28, 2021