On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
First time shipping. Easy and helpful customer service.
Good service, website layout is great. Shipping prices are slowly getting more expensive( at least I've found) but I'll still use the site. Thanks
The tours are very annoying. Always popping up, slows it down and makes you click on things you didn't mean to.
Stackry has a great site easy to navigate through. Their responses are always quick to shipment arrivals etc. The only thing that I don't love is the price of shipping back to Canada (which can't really be blamed on Stackry). Great site/great company though.
Sometime the shipping cost is much higher then the product itself unfortunately
Superfast service and the website is very easy and user friendly. Highly recommend.
The shipping price too high compared to other options
Stackry is amazing. I've used you for years and it never disappoints.
I can't fault the service from Stackry. I've been using it for a while now and I have never had even the remotest problem.
Hard to give you a rating until my first package arrived. You jumped the gun on asking for a review here, slick.
Thank you for your feedback! We totally understand your concerns. Please feel free to leave a review when you are ready!
Helpful because I'm not based in US. I can purchase items that are US made and ship from there
It was quick and their customer service made the process easier
First time using this service and found it hard to get around the website
Was unable to change the details of my package once I had added my address
Hi Monika, Thank you for your honest review. We are very sorry you found our website difficult to navigate. We hope you use our services again. If you do and experience any issues at all, please live chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. ❤️
Helpful customer service. Reliable and fast shipping. Two thumbs up!
The Shipping costs are high but Packaging is good.
Thanks for the honest review. We are so sorry that you were not happy with the pricing. Did you know, if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Cheaper options this time which is good of course!
Package handled well so far and errors along the way have been sorted quickly!
Not that great at all, I ended up paying 66 CAD to ship one hoodie to myself from the US to Canada, and it will still take 15 days, not like I choose the fastest shipping and still it is ridiculously expensive. I will be writing a review on reddit.
Hi Amir. Thank you for your review! We are very sorry you are not happy with our prices and services. You’ll find the most cost savings from Stackry when you consolidate multiple purchases together, if you are shipping items one by one, you may find it slightly less expensive to ship from some retailers. Also, we do not charge any membership or receiving fees and offer free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. If you ever want to give us another, try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. Thank you
Excellent amazing service easy to use and very quick
سعر الشحن اغلى من سعر الاصناف، مبالغ جدا فيه
لسلام عليكم,
نعتذر جدا عن الازعاج الذي اصابك اخي الكريم,
بخصوص سعر الشحن, نحن نحاول قدر الامكان ابقاء تكلفة الشحن الخاصة بنا اقل ما يمكن بما يتناسب مع نوعية الخدمة التي نقدم, بالاضافة الى ان الشحنة التي كنت تريد شحنها كانت تحوي على مواد خطرة) lace tape remover(
وهذا الذي حعل خيارات الشخن محدودة, بالتالي لم تتمكن من اختيار الخيار الاقصادي في الشحن,
الرجاء في المرة القادمة التواصل معنا على التشات المباشر او ارسال ايميل لنا من اجل ان نضيف خصم مناسب لشحنتك,
شكرا لك,
First time user- great interface and service. Now waiting on delivery to Europe
Great service. Always well packed. Staff are always friendly and helpful whenever you need to contact them.
للاسف بعد هذي الشحنه سوف الغي حسابي لديكم بسبب انلاف شحنه لي بقيمة 330 دولار وكان امر الاتلاف من قبلكم ولم يتم ابلاغي عن سبب الاتلاف اذ كانت الشحنه تحتوي على عدد 2 بطاريات وقد شحنت عشرات هذا النوع من امزون وغيرها سوالي لماذا تمة الموافقه على شحنها غذا كانت ستتعرض للاتلاف لماذا لم يبلغني احد منكم او من شركة DHL وماذمبي انا عندما وثقت بكم واستامنتكم على شحنتي وفي المقابل امرتم باتلافها دون تعويضي عن قيمتها
رقم الشحنه *******415 فاذا لن يتم تعويضي بقيمة الشحنه كامله
فارجو منكم اغلاق حسابي نهائيا
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Greetings Mohammad. Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. Compared to others we do not charge any membership or receiving fees and offer free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse.
If you ever want to give us another, try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry.