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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Iraq
1 review
0 helpful votes
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سوء في تنظيم الموقع
خدمه زبائن غير جيدة بالمرة
اسعار مرتفعة للغاية
صعوبة في اضافة البطاقة المصرفية
كانت التجربة الاولى و الاخيرة

Date of experience: July 17, 2023
Jalal J. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن الازعاج الذي اصابك,

1- بحصوص خدمة العملاء, لم اجد اي ايميل من حضرتك بخصوص الشحنة او البطاقة الائتمانية, هل من الممكن معرفة باي ايميل تواصلت معنا لنرى ما لمشكلة التي واجتك,
2- نعتذر عن الازعاج بخصوص البطاقة الائتمانية, نظرا لانك من دولة توجد بها عملية احتيال كثيرة بالبطاقة الائتمانية, فان مطلوب ان يتم تاكيد البطاقة قبل امكانية استخدامها,
3- بخصوص اسعار الشحن, نحن نحاول جعل اسعار الشحن اقل ما يمكن بما يتناسب مع نوعية وسرعة الخدمة التي نقدم,وارى انك اخترت اغلي خدمة شحن, متوفرة, لذلك تكلفة الشحن كانت مرتفعة,.

الرجاء التواصل معنا عم طريق الايميل الخاص بحسابك معنا, لأجل مناقشة الملاحظات بخصوص الموقع والمشاكل التي مريت بها,

بانتظار ردك,

شكرا لك,

NL
1 review
0 helpful votes
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Fast shipper
July 17, 2023

I have used Stackry a couple of times in the last few years and I have always been very satisfied with their service. Will definitely use them again.

Date of experience: July 17, 2023
Australia
1 review
0 helpful votes
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Pretty great so far, will check back once package arrives

Date of experience: July 17, 2023
Saudi Arabia
1 review
0 helpful votes
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My case took longer time than expected but the staff I dealt with are really great and very helpful and did there best

Date of experience: July 17, 2023

It was smooth and great
January 3, 2022
Previous review

It was smooth and great.

Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Excellent service from start to finish. Easy to use.

Date of experience: July 17, 2023
GB
1 review
0 helpful votes
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Very quick and easy
July 17, 2023

Very quick and easy. Well priced delivery to the UK

Date of experience: July 17, 2023
Canada
1 review
0 helpful votes
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Fast and easy
July 15, 2023

Rates are reasonable and shipping is quick. 100% recommend.

Date of experience: July 15, 2023
Cyprus
1 review
0 helpful votes
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Efficient, effective
July 14, 2023

Efficient, effective. And clear-cut website process.

Date of experience: July 14, 2023
California
1 review
0 helpful votes
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Fantastic
July 14, 2023

Really easy to use, quick dispatch excellent. Would use again

Date of experience: July 14, 2023
Mexico
1 review
0 helpful votes
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I could never imagine how easy this could be. Moving to Mexico was hard without many comfort + day to day items from home. To have found a service with amazing customer support, and full transparency, that guides you through the process and makes it easy is incredible. I'll be a customer for life since I intend to live out of my home country.

Date of experience: July 14, 2023
GB
1 review
0 helpful votes
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Mostly nice and easy so far and with reasonable prices - the customs declaration could definitely be improved as it was hard to differentiate some packages

Date of experience: July 14, 2023
Saudi Arabia
1 review
0 helpful votes
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الاسعار مرتفعه جدا وهذه ستكون اخر تجربة شحن مع ستاكري

Date of experience: July 14, 2023
Jalal J. Stackry Rep
over a year old

السلام عليكم,’

تعتذر عن الازعاج الذي اصابك اخي الكريم,

نحن نحاول جعل اسعارنا اقل ما يمكن بما يتناسب مع نوعية وسرعة الخدمة التي نقدمها كمان تكلفة الشحن لشحنتك هذه تعتبر منخفضة, حيث ان تكلفة الناقل لم تتجاوز ال 22 دولار,

الرجاء التواصل معنا من اجل شحناتك القادمة لنقدم لك الخصم المناسب,

شكرا لك,

Ireland
1 review
0 helpful votes
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Excellent Service
July 14, 2023

Excellent Service. Very Happy with Stackry. Thank You

Date of experience: July 14, 2023
Kuwait
1 review
0 helpful votes
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When I added all my packages at amazon at the same...
August 13, 2023
Updated review

When I added all my packages at amazon at the same time and used international shipping I got a lower rate

Date of experience: July 14, 2023
Judy G. Stackry Rep
over a year old

Hi Hanan. Thank you for your review. I am sorry to hear you paid a higher price than expected. I see you consolidated 9 packages into 1 shipment, so you definitely saved by consolidating! We would like to investigate the issue further. Please email us at [email protected]. Attention "Veronica” Thank you, and I hope you have a nice day ahead.


Issue with one of the packages and took a long time...
September 25, 2020
Previous review

Issue with one of the packages and took a long time to resolve

Date of experience: September 25, 2020
Saudi Arabia
1 review
0 helpful votes
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افضل واسرع شركة شحن في العالم اختارها ولن دتندم هو افضل
وشكرا لكم في احسن تعاونكم

Date of experience: July 13, 2023

Excellent travail bravo chapeau d'or
June 23, 2020
Previous review

Excellent travail bravo chapeau d'or

Date of experience: June 23, 2020
Sweden
2 reviews
0 helpful votes
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Shipping cost was more reflecting what your website...
July 13, 2023
Updated review

Shipping cost was more reflecting what your website says. Your support is excellent and rates five (5) stars!

Date of experience: July 13, 2023

Item damaged in the package and was only found when...
August 10, 2023
Previous review

Item damaged in the package and was only found when consolidation. Shipping cost don't match your website and is about $45 higher.
Other companies shows picture of the damaged item for free and why should I pay for a picture if the item can't be shipped at all.

Date of experience: July 11, 2023
GB
1 review
0 helpful votes
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Great customer service
July 13, 2023

Great customer service. Wish there were options to alter package after consolidation.

Date of experience: July 12, 2023
Australia
1 review
0 helpful votes
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The best post forwarding service in the US
July 12, 2023
Updated review

Fantastic and fast service. You will receive your items extremely quickly.

Date of experience: July 12, 2023

The best parcel forwarding company out
March 15, 2023
Previous review

The best parcel forwarding company out.

Date of experience: March 14, 2023

The best mail forwarding service in the US
October 28, 2020
Previous review

The best mail forwarding service in the US

Date of experience: October 27, 2020
Mexico
1 review
0 helpful votes
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It has been good overall, I would love to have some sort of guide for taxes.

Date of experience: July 12, 2023
GB
1 review
0 helpful votes
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Love the service!
July 12, 2023
Updated review

Great experience no issues, no fuss, and nice prices on shipping!

Date of experience: July 12, 2023

Excellent service
September 15, 2021
Previous review

Excellent service.

Date of experience: September 15, 2021