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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Everything is in place, the tour guide is super handy and the support department is responsive however the absence of cheap shipping options, like the USPS's small package international shipping, is a major factor for my intentions to reuse your services in the future. Every available option for a shipping scenario like the above, price wise, is just unrealistic...
Simple, quick, and easy way to ship goodies from across the pond
Really quick shipping and consolidation and definitely gets me the best shipping prices
Really easy to use! And way cheaper than shipping straight from Ebay!
The pages don't scroll.down when using on my Samsung android phone, I have to change to desktop
View to get the display to work.
Hi Maria. Thank you for your review. I am sorry to hear you ran into an issue using our website. We would like to investigate the issue further. Please email us at [email protected]. Attention to Veronica. Thank you, and I hope you have a nice day ahead.
Unfortunately very slow overall experience compared to any of the other services providers
Hi Saged. Thank you so much for the feedback. We are sorry for the delay in consolidating your shipment. I see it was requested on a Monday, which is one of the busiest days of the week. It is important to know that typical consolidation completion time is 24-48 hours, although it can be much faster than this. I'm afraid that at times the consolidation can take longer than this due to the day it was requested and the current volume. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. We'll continue to do our best for you and all our customers. Thank you
Amazing company great service and customer service
Stackry is a fantastic company helping people all over the world
Stackry is the best one only company to use for international shipping. Fantastic
Only option given for postage service was DHL. Previous experience is that they add additional charges after the payment process. Not the option I would have selected.
Hi Greg! Thank you for your review. We are very sorry you ran into an issue using our service. Upon review of your account, I do not see you contacted client support regarding this issue. Various destinations have different shipping restrictions, so carrier availability is based on the regulations for your country. Upon review of your shipment, DHL was the only option due to the size and value of the shipment. Because the value of the shipment exceeded 1000AUD, the AU GST is collected by the carrier you ship with at the border. Sorry for the inconvenience. If you have any questions, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. ❤️
Excellent and very quick service, will use it again!
Reliable, fast. A bit expensive hence 4/5 but stackry provide quality service.
Very satisfied with this forwarding service! Definitely will use again.
Too complicated system, you waste my time.
I changed to MYUS they are much friendly and responsive
Hi Faris! Thank you for your feedback. We are very sorry you did not have a good experience with us. We pride ourselves on customer service, so it is concerning to hear this. I investigated your account history and see Stackry was not able to ship a spring knife to your destination. I am sorry for your disappointment in hearing this news. We do have a great prohibited item page, which outlines restricted items: https://www.stackry.com/en/prohibited-items. Based on what country you live in, there also may be restrictions, which is why things may seem daunting. If there is anything we can do to gain your trust back, please reach out to [email protected] Attention to Adel. Have a nice day ahead.
Excellent! As a first time user the web site guided me easily through the whole process
Good thank you. Shipping is too expensive. I shipped two books of a combined cost of $40 aud but it cost $120 aud to ship. Too expensive. Wont use again
Hi Greg! Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Vary expensive package deals, even when my package weighs under 1 lb. Still it's good to have an option
Kinda expensive the shipping but the support is really impressive. Not recommended for small things to ship
So far so good. Shipping was a bit pricey, but If the package arrives on time then it's worth it. Have received instantaneous updates, which is a really good thing.
Experience has been top notch. Very Efficient right from the get go. Thank You
Little confused trying to ship my item but customer service was great and now package is on the way.
Great service. Cheaper shipping options would be great.
Incredible service, great communication.
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Hi Giorgos! Thank you for your kind feedback about our service. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into 1 shipment to save on shipping versus sending smaller packages 1 by 1. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.