On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
ياليت توضحون اليه الشحن بشكل افضل
وشكراً
Like how everything is explained and well designed
Can't see any special discounts for regular customers which allways pay more than $300
Stackry is awesome! It is the only way to ship items I want from the US to England. Shipping costs are a little high, but sometimes it's worth it.
Stackry has enabled me to shop in the US and have my items shipped to me in the UK. This has opened up a whole new way to shop for my family and friends. I can't recommend this company enough. I have directed so many people to Stackry, and they are almost as happy as I am!
Fast, convenient and the best option to ship to the UK. Prices could be slightly cheaper to compete with Pirateship.
Actual weight and billable weight are 2 totally different amounts, which is strange as I got charged for a heavier weight than my package was!
Other than that, this is an awesome company to use.
So far nothing to complain beside the long waiting period
Not happy I didn't get the discount I requested
The reason why i rate 2 star is because in many case the options of payment and some reasonable situations are not handle in a good manners they like imposing and they to much strictly in some case even if there's other way to solved it they don't hive the chance that they maybe to much hard to clients
Actually I have not br given alternative related to show the way of transportation, in many case is like I have been force to use one instead of what I see as cheap and this makes me rethink in keep the service or not.
My card was declined for no reason, had to use paypal instead.
Good clear communication and easy to understand directions.
Simple easy process. Notifications are quick and options for delivery are good
Great, easy and economical service for shipping to overseas countries from USA. Excellent easy to navigate web site.
ممتازه لكن تكلفة الشحن صارت اغلى نرجوا مراعاتها
Ease of use is amazing and everything is simple, clear and concise would recommend.
Shipping prices are too expensive for me to use stackry often.
Hi Kyle! Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Also, we do not charge any membership or receiving fees and offer free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Received a notification that packages were to be disposed of, even though I was being charged for storage whilst I awaited a final package to arrive. Resulted in me having to consolidate and ship before the final package had arrived.
HI David! Thank you for your review. We are very sorry to hear this happened. All packages should be shipped by 60 days or they will be disposed of. I do not see where you contacted client support for assistance on this matter. We will do our best to accommodate extra storage time if needed. Next time, please feel free to chat, call, or email us at [email protected] to make this request❤️
Efficient web-site - good responses. Staff on site seem to handle things quickly.
وصلني التغليف جيد وعليه ٢ ستيكر قابل للكسر
Very fast processing time line and good support customer care
لماذا لا تضعو كود خصم لان سعر الوزن غالي
Very quick to appear on the system after the delivery company said it had arrived. Simple system to process the next stage of delivery and was explained perfectly by the site. Only 4 stars because this review is done before it has arrived so i cant say perfect till i know it worked.
Good experience thus far. Customer service response related to a typo in my name was very slow though.
Fastest consolidation and fastest receivers with notifying me with emails, this is my first time shipping with stackry and won't be the last time. Please ship my packages fast as possible without forgetting any lost package that was forgotten to be consolidated. ThankYou :)
Great service, fast delivery. These folks go the extra mile. Thanks again.
Easy to use website. Just requested shipping so can't comment beyond that.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Jonathan. Thank you for your review. I am sorry to hear you ran into a problem when trying to pay for your shipment. I do not see you reported this issue to customer service. We would like to investigate the issue further. Please email us at [email protected]. Attention "Veronica” Thank you, and I hope you have a nice day ahead.