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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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The first shippment took so long and it never reached me. Furthermore I get to pay an additional fee because the order was returned back!
The whole process was speedy and I knew where my item was at all times
Thank you hopefully I will get my shipment in fast time.
Used Stackry about 6 times. No problems and the packages arrived quick!
Last couple of shipments were smoothsailing
واجهة مشكله في الموقع وهي ان الموقع يغلق الصفحه أثناء تسجيلي للبيانات
Great service, and love that they are committed to helping save money, I saved $100!
Great service and the user experience on the web site is great. But... when are you adding a mobile app?
Great and fast service. Using Stackry for all my US based purchases now.
Great service. Fast turnaround of package preparation and reasonable shipping costs.
I really like that I get photos of my packages. ITs a very fast intake and packing. I am very happy with this service!
Everything seems easy and fine.good job stackry team..
Amazing service, packages don't lake long because they are always shipped in time.
Can't ship DG item to all countries very disappointing
Hi Abdeali! Thank you for your feedback. We are very sorry you did not have a good experience using our service. I would be disappointed as well. The availability for shipping dangerous goods is dependent on the carrier and the destination. Sadly, none of the major shipping carriers we partner with do not ship any types of dangerous goods to Bangladesh. If using us in the future, please don't hesitate to send us a product link, so we can help determine if an item can ship or not before you order it. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.❤️
All good, thank you. Just hope it arrives safely home as it is the first time I use this service.
روعة بس شوي تاخر بسبب مشكلة ما تظهر شركة الشحن DHL
Very smooth and clear. Easy to get everything done. Rather high shipping costs though.
Great! However the website doesn't seem to work so well on a smartphone.
سعر التجميع 2 دولار وانت حسبتوها علي 4 دولار ليش ؟ ما ندري ؟!
السلام عليكم,
ان تكلفة التجميع هي 2 دولار لكل باكيج يطلب لها التجميع في الشحنة, اي اذا كنت تريد تجميع 5 باكيجات في شحنة واحدة تكلفة التجميع ستكون 10 دولار, وهكذا,
الشحنة الخاصة بك تحوي على 2 باكيج, وبالتالي تكلفة التجميع 4 دولار,
أرجو أن اكون استطعت التوضيح,
شكرا لك,
Great service. I just wish there were cheaper postal options available.
I was previously using a different service provider and so far this experience has been unquestionably better all round. This is my first shipment with Stackry but i'm hoping it is a positive experience throughout.
Super quick and easy, they just need to convince Target to ship to you
I've only had one shipment forwarded but the whole process was really easy. They kept me informed the entire time, down to including tracking on the shipping options.
I've been using Stackry for numerous shipments, and I'm pleased that such a service exists. However, it does come with a high price tag that I'm willing to pay, but I'm not really happy about it. One thing I would love Stackry to do is to advise customers about the destination's customs restrictions. It would save me some money if I knew beforehand what I can and cannot ship. I had to return several packages, leading to extra costs that could have been avoided.
Hi Sarah! Thank you for your feedback. We appreciate it and will use it to improve the customer experience for our clients. Stackry customer support does have general knowledge of what can be shipped to each destination and can supply restriction lists per country if needed. The problem is, the rules change so quickly, so it is always best to check with your local customs office before importing. Sorry to hear some of your items were returned. If you would like to discuss further, please email us at [email protected] Attention to "Veronica". Thank you, and I hope you have a nice day ahead.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Argert! Thank you for your feedback. We are very sorry you did not have a good experience using our service. According to the history, it appears the shipment made its way to Germany and was deemed undeliverable. The post office held it at the depot for collection until it was ultimately returned to Stackry, because it was not collected. Sadly, this is beyond our control. I see you have been working with customer service on this issue, so please continue to do so and if there was any error, we can liaise with the carrier on your behalf. We do appreciate your feedback and hope you give us another try one day. Thank you and have a great day!