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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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I have been a long-time Comgateway/HopShopGo user (more than 10 years) and have never felt the need to change providers, but lately CGW/HSG has been slacking off. So based on a friend's recommendation, I tried Stackry and I am thoroughly satisfied with the service. I like that the time between my packages arriving at Stackry and the notification email is shorter than CGW/HSG. It's great.
Great step by step walkthroughs and clean interface...without the referral coupon though shipping would have been twice as expensive as what I could have gotten with my rates.
Fast, but hidden costs due to the "dimensional weight", thats not fare to be honest.
I've been really really pleased how easy everything has been so far and that it was okay for me to leave my parcel for so long before being able to ship. I just hope it arrives okay!
Fast and reliable shipping. Packaging was perfect.
From services provided to customer service skills, Stackry is great at what they do!
Stackry continues to be an excellent service that provides superior customer service. I always recommend Stackry to anyone and everyone!
Love Stackry. Just wish USPS was a shipping option instead of fedex and DHL.
It's been a very good experience I'm happy with the service
Process is simple the understand, more affordable than individually shipping from each retailer, and delivery was pretty quick. Will use again.
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Nice, Though Stackry can provide discounts on Shipping Prices or provide promo codes for their regular users.!
THis was my FIrst experience with Stackry. Its nice to shop from US and Ship with Stackry. I shipped my first Parcel with Stackry, lets see how ease it reached to my hand.!
I believe tha the customer service was amazing and that I was well received but I also believe that the shipping tax was quite expensive.
The experience has been very streamlined and easy to follow. I did not expect to shipping fee to be as high as it ended up being, but I think the service ended up being worth the price
Good experience so far. Regular updates on deliveries, quickly as well.
Consolidation of packages also beneficial.
Awaiting delivery of items now
I have shipped around 14 package with this company so far and every experience has been amazing. I ship books over from the US constantly and its comforting knowing that my special edition books will make it to me in perfect condition. Packaging is brilliant and always provides protection, recommend this service to anyone who needs to ship items from the US.
Great customer service, reliable and good policy when things went wrong and
Have used you twice to ship to the UK and very impressed with the ease of shipping and service so far
Easy to follow step by step instructions and process - will continue to use for future orders.
Actually very hard the process of everything and no coupon or voucher are given to the customer even the shipment is big
Very easy process. Received notification from place of order to say shipment delivered. Received stackry email shortly after to advise of delivery.
Easy to handle packages. Fast information when a new package arrives
User dashboard is not Mobile friendly and the app itself is poor
HI Matthew! Thank you for your feedback. We are very sorry you found the website difficult to navigate. If you would like to discuss in more detail, please email us at [email protected]. Thank you, and I hope you have a nice day ahead.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Eman. Thank you for your review. We are very sorry you are not happy with our prices and services. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Also, we do not charge any membership or receiving fees and offer free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. If you ever want to give us another, try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. Thank you.