Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've used Stackry a few times now and experience has been perfect, super easy/simple to use and not had any issues. Really great service and will continue to use!
First shipment went very smoothly and costs very reasonable
Good website. East to manage your packages. Asked for a repackage which saved weight and size which was great but the protection wasn't great with not much bubble in the repackage. Apart from that all good. Will use again.
I would like to be able to login in using bio metrics or something else instead of typing every time the normal login info and password! I would also like if my customs information was filled out properly so that I didn't have to pay 2 or 3 times of my orders to be sent again!
Would like to have biometrics to login so I don't have to do email/password all the time!
Often the pictures are very far away and the label can not be read from the image. Then it takes me ages to figure out which parcel it is. Please can you take pictures where the label on the parcel can be read? It would save me a lot of time. Cheers.
So far so good, wait and see if it shows up I guess
First time user and was very worried but the process and communication has been great
I love Stackry but I hope that they make the shipments a little bit cheaper.
Helpful to the very end. I've not been an easy customer and they've still treated me with dignity.
Great, sometimes at high shipping international prices.
Convenient and straightforward; would absolutely recommend
Easy to use, will always use when buying multiple items from the USA and shipping to the UK. I have already recommended to a work collegue in the UK.
So far Stackry has been very easy to use. Waiting for my first package to arrive. Shipp was more expensive than expected.
اسوء بريد تعاملت معهم شحن غالي وهو كلها كم روج اشحن مع الشركات الثانية بسعر اقل + تاخير بالتجهيز تجربة لن تتكرر
السلام عليكم,
نعتذر عن هذا الازعاج,
ان الأمر في الشحنة الخاصة بك, هو احتوائها على مواد خطرة قابلة للاشتعال, صحيح انها تحوي على رزج ولكن كان على عليها اشارات انها قابلة للاشتعال وبالتالي يجب ان يتم اعتبارها مواد خطرة اي سيكون هناك رسوم لذلك بالاضافة الى ان خيارت الشحن ستكون محدودة جدا,
في المرات القادمة الرجاء التواصل معنا وراسال روابط للاغراض المراد شحنها من اجل مساعدتك في اعطائك التكلفة التقريبية للشحن بالاضافة مااذا كانت هذه المواد تعتبر مواد خطرة ام لا,
شكرا لك,
Excellent service
Because my friend told me that this company is one of the best shipping companies and the employees are friendly
Photos of items are terrible, virtually impossible to see what they are
Hi Dean. Thank you for your feedback. I have investigated and it looks like you are referring to the incoming package photos. We send two photos; one of the label and one of the package received. We are aware that some photos taken by our receiving technology are not perfect and are actively working on improvements. If this occurs in the future, please reach out to client support for a new photo. We hope to use your comments to improve the experience for customers. Thank you, and I hope you have a nice day ahead.
Found the process difficult to follow, shipping cost more than double the original estimates. Obviously haven't received the package yet but according to the measurements no idea how it got so big.
I can't fault Stackry. They have always done exactly what they have said they will do and they have saved me money. A fantastic service that helps people like me buy from the US without paying the exaggerated postage costs that companies apply to international shipping (if they will ship outside the US)
Its really easy to process the shipment and very flexible options
Very smooth and well-guided process to easily ship your package anywhere. I have shipped 3 times so far. The process has never disappointed me.
I specified autoship and it DID NOT auto shipped. I lost precious hours that maybe will prevent my shipment to get to me on time for a sales event with my customers.
Sometimes it takes too long to consolidate
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Christina. Thank you for your review. I will pass your feedback on about the login to the appropriate department. The customs information is entered in by the user of the website, so I am not seeing the issues you are describing. If you have time, we would love to revisit your last shipment to see where we went wrong, please email us at [email protected] and you’ll be helped by the best customer service team in the industry.