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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Easy and simple!
November 6, 2023

I've used Stackry a few times now and experience has been perfect, super easy/simple to use and not had any issues. Really great service and will continue to use!

Date of experience: November 6, 2023
NL
1 review
0 helpful votes
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First shipment went very smoothly and costs very reasonable

Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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USA to UK package
November 6, 2023
Updated review

Good website. East to manage your packages. Asked for a repackage which saved weight and size which was great but the protection wasn't great with not much bubble in the repackage. Apart from that all good. Will use again.

Date of experience: November 6, 2023

Nice and easy!
October 26, 2023
Previous review

Nice and easy!

Date of experience: October 26, 2023
TW
1 review
0 helpful votes
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I would like to be able to login in using bio metrics...
November 12, 2023
Updated review

I would like to be able to login in using bio metrics or something else instead of typing every time the normal login info and password! I would also like if my customs information was filled out properly so that I didn't have to pay 2 or 3 times of my orders to be sent again!

Date of experience: November 4, 2023
Judy G. Stackry Rep
over a year old

Hi Christina. Thank you for your review. I will pass your feedback on about the login to the appropriate department. The customs information is entered in by the user of the website, so I am not seeing the issues you are describing. If you have time, we would love to revisit your last shipment to see where we went wrong, please email us at [email protected] and you’ll be helped by the best customer service team in the industry.


Would like to have biometrics to login so I don't have to do email/password all the time!

Date of experience: July 27, 2023
GB
1 review
0 helpful votes
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All good
November 4, 2023

All good, no issues. Everything arrived and packaged adequately.

Date of experience: November 4, 2023
Australia
1 review
0 helpful votes
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Often the pictures are very far away and the label can not be read from the image. Then it takes me ages to figure out which parcel it is. Please can you take pictures where the label on the parcel can be read? It would save me a lot of time. Cheers.

Date of experience: November 4, 2023
Australia
1 review
0 helpful votes
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So far so good, wait and see if it shows up I guess

Date of experience: November 3, 2023
Australia
1 review
0 helpful votes
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First time user and was very worried but the process and communication has been great

Date of experience: November 3, 2023
Kuwait
1 review
0 helpful votes
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I love Stackry but I hope that they make the shipments a little bit cheaper.

Date of experience: November 3, 2023
GB
1 review
0 helpful votes
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Helpful to the very end
November 3, 2023

Helpful to the very end. I've not been an easy customer and they've still treated me with dignity.

Date of experience: November 2, 2023
Saudi Arabia
1 review
0 helpful votes
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Great, sometimes at high shipping international prices
November 2, 2023
Updated review

Great, sometimes at high shipping international prices.

Date of experience: November 2, 2023

.
April 5, 2020
Previous review

.

Date of experience: April 5, 2020
GB
1 review
0 helpful votes
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Convenient and straightforward; would absolutely recommend

Date of experience: November 2, 2023
GB
1 review
0 helpful votes
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Easy to use, will always use when buying multiple items from the USA and shipping to the UK. I have already recommended to a work collegue in the UK.

Date of experience: November 2, 2023
Australia
1 review
0 helpful votes
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So far Stackry has been very easy to use. Waiting for my first package to arrive. Shipp was more expensive than expected.

Date of experience: November 2, 2023
Saudi Arabia
1 review
0 helpful votes
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اسوء بريد تعاملت معهم شحن غالي وهو كلها كم روج اشحن مع الشركات الثانية بسعر اقل + تاخير بالتجهيز تجربة لن تتكرر

Date of experience: November 2, 2023
Jalal J. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن هذا الازعاج,
ان الأمر في الشحنة الخاصة بك, هو احتوائها على مواد خطرة قابلة للاشتعال, صحيح انها تحوي على رزج ولكن كان على عليها اشارات انها قابلة للاشتعال وبالتالي يجب ان يتم اعتبارها مواد خطرة اي سيكون هناك رسوم لذلك بالاضافة الى ان خيارت الشحن ستكون محدودة جدا,
في المرات القادمة الرجاء التواصل معنا وراسال روابط للاغراض المراد شحنها من اجل مساعدتك في اعطائك التكلفة التقريبية للشحن بالاضافة مااذا كانت هذه المواد تعتبر مواد خطرة ام لا,

شكرا لك,

Qatar
2 reviews
0 helpful votes
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Five stars
November 2, 2023

Excellent service
Because my friend told me that this company is one of the best shipping companies and the employees are friendly

Date of experience: November 2, 2023
Australia
1 review
0 helpful votes
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Photos of items are terrible, virtually impossible...
November 9, 2023
Updated review

Photos of items are terrible, virtually impossible to see what they are

Date of experience: November 2, 2023
Judy G. Stackry Rep
over a year old

Hi Dean. Thank you for your feedback. I have investigated and it looks like you are referring to the incoming package photos. We send two photos; one of the label and one of the package received. We are aware that some photos taken by our receiving technology are not perfect and are actively working on improvements. If this occurs in the future, please reach out to client support for a new photo. We hope to use your comments to improve the experience for customers. Thank you, and I hope you have a nice day ahead.


Found the process difficult to follow, shipping cost...
January 3, 2022
Previous review

Found the process difficult to follow, shipping cost more than double the original estimates. Obviously haven't received the package yet but according to the measurements no idea how it got so big.

Date of experience: December 3, 2021
GB
1 review
0 helpful votes
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I can't fault Stackry
November 1, 2023

I can't fault Stackry. They have always done exactly what they have said they will do and they have saved me money. A fantastic service that helps people like me buy from the US without paying the exaggerated postage costs that companies apply to international shipping (if they will ship outside the US)

Date of experience: November 1, 2023
India
1 review
0 helpful votes
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Its really easy to process the shipment and very flexible options

Date of experience: November 1, 2023

Very smooth and well-guided process to easily ship...
May 10, 2023
Previous review

Very smooth and well-guided process to easily ship your package anywhere. I have shipped 3 times so far. The process has never disappointed me.

Date of experience: May 10, 2023
Mexico
1 review
0 helpful votes
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I specified autoship and it DID NOT auto shipped
October 31, 2023
Updated review

I specified autoship and it DID NOT auto shipped. I lost precious hours that maybe will prevent my shipment to get to me on time for a sales event with my customers.

Date of experience: October 31, 2023

Very good user interface
September 27, 2022
Previous review

Very good user interface

Date of experience: September 27, 2022

Sometimes it takes too long to consolidate
September 21, 2022
Previous review

Sometimes it takes too long to consolidate

Date of experience: September 21, 2022