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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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I've been using Stackry for about a year now and it's been great! Totally recommend.
I have discovered a very valuable service to me and the whole transaction was very professional
Finding Stackry was a godsend. They have kept me informed at every step. Thank you. I will recommend you to the hilt.
The process seems super smooth and instructions are clear; the shipping cost is high but now I have a baseline for pricing I'll be sure to consolidate more packages to make it worthwhile!
Costing me more then shilling straight to Canada very disappointing
The shipping costs are just as high as if I had shipped each package individually.
Hi Kylie. Thank you for your feedback. Sorry you found the prices to be expensive. Upon review, I can assure you, you saved $130.91 by consolidating the 4 packages into one shipment. You will be able to see the individual shipping prices here on our calculator: https://www.stackry.com/en/shipping-calculator. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.❤️
The shipping costs are far higher than I anticipated. 130 euros for a single package is the cheapest option?!
Stackry is a very good shipping company. Good comunication, quick service, orders well packed and very good rates from November to December.
Very good service and orders well packed
Prompt Services and my orders arrive in perfect condition and well packaged.
So far, the support team answers the customers question very quickly.
Very good follow up of the packages.
I never have any problems with my packages. Never get lost, always arrive on time, in perfect condition. Thank you! The only thing is that I wish it would cost less.
My shipment was split! Expensive service
Charged for bad address's!
Hi Abdal. Thank you for your review. I apologize that you were not satisfied with our services and prices. I investigated your account history and see the item split out of the shipment was a prohibited item Stackry is unable to ship. During the consolidation process, if the employee discovers an item that cannot be shipped, it is removed the shipment and made into a problem package on your dashboard. Sadly, Stackry is not allowed to ship any vaping products. We do have a great prohibited item page, which outlines restricted items: https://www.stackry.com/en/prohibited-items. If that is unclear or if you want to ship any sensitive item, our customer service team are professionals and have great knowledge about what cannot be shipped. If using us in the future, please don't hesitate to send us a product link, so we can help determine for you if an item can ship or not. We are available at [email protected], or live chat.
So far, my packages has been received into their warehouse smoothly and my requests have all been fulfilled.
I ordered multiple vinyl records with a hoodie - and it turns out to be a great choice with Stackry because they took a great care of my items.
I like the security of Stackry. I've never missed one of my packages!
All my packages came in good condition from Stakcry, they're always nicely packed and I've had no issues with anything and the tracking is very accurate up to the point I have to go pick up my package. Love the professionalism.
Really seamless experience. Been searching for such a good service long time and happy to have finally came across Stackry!
TERRIBLE EXPERIENCE, VERY BAD CUSTOMER SERVICE, VERY BAD ATTENTION TO THE CLIENT, VERY VERY EXPENSIVE. THIS WAS THE FIRST TIME ANT IT WILL BE THE LAST TIME. MYUS HAS MUCH BETTER PRICES THAN YOU!
Hi Maider. Thank you for your feedback. I apologize that you were not satisfied with our services. We pride ourselves on customer service, so it is concerning to hear this. Upon review of your interaction with client support, I see no wrong doing on the part of the agent you were communicating with. Sadly, the agent was unable to give you a lower shipping price as you requested and we apologize. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. If you would like to discuss further, please email us at [email protected] Attention to "Veronica". Thank you and have a great day ahead!
Always keeps me up to date with my packages. Very reliable service
Package arrived quickly and communication was great.
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Mobile version site is not working perfectly. Had to switch to desktop version.
This is my third shipment with you. Everything went well so far. Thank you.
My second shipment with you. Everything went well. Thank you.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Kaidra. Thank you for your feedback. We are very sorry to hear that you were not happy with the cost of our service. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. If you ever want to give us another, try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!