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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
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1 year review
November 16, 2023

I've been using Stackry for about a year now and it's been great! Totally recommend.

Date of experience: November 16, 2023
Australia
1 review
0 helpful votes
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I have discovered a very valuable service to me and the whole transaction was very professional

Date of experience: November 14, 2023
Oman
1 review
0 helpful votes
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..
November 14, 2023

..

Date of experience: November 14, 2023
Turkiye
1 review
0 helpful votes
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Finding Stackry was a godsend
November 14, 2023

Finding Stackry was a godsend. They have kept me informed at every step. Thank you. I will recommend you to the hilt.

Date of experience: November 14, 2023
Canada
1 review
0 helpful votes
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The process seems super smooth and instructions are clear; the shipping cost is high but now I have a baseline for pricing I'll be sure to consolidate more packages to make it worthwhile!

Date of experience: November 14, 2023
Canada
1 review
0 helpful votes
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Costing me more then shilling straight to Canada very disappointing

Date of experience: November 14, 2023
Judy G. Stackry Rep
over a year old

Hi Kaidra. Thank you for your feedback. We are very sorry to hear that you were not happy with the cost of our service. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. If you ever want to give us another, try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!

NL
1 review
0 helpful votes
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The shipping costs are just as high as if I had shipped...
November 21, 2023
Updated review

The shipping costs are just as high as if I had shipped each package individually.

Date of experience: November 13, 2023
Judy G. Stackry Rep
over a year old

Hi Kylie. Thank you for your feedback. Sorry you found the prices to be expensive. Upon review, I can assure you, you saved $130.91 by consolidating the 4 packages into one shipment. You will be able to see the individual shipping prices here on our calculator: https://www.stackry.com/en/shipping-calculator. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.❤️


The shipping costs are far higher than I anticipated
October 7, 2023
Previous review

The shipping costs are far higher than I anticipated. 130 euros for a single package is the cheapest option?!

Date of experience: September 7, 2023
Namibia
1 review
0 helpful votes
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Stackry is a very good shipping company
November 13, 2023
Updated review

Stackry is a very good shipping company. Good comunication, quick service, orders well packed and very good rates from November to December.

Date of experience: November 13, 2023

Very good service and orders well packed
September 21, 2023
Previous review

Very good service and orders well packed

Date of experience: September 21, 2023

Very good communication
July 18, 2023
Previous review

Very good communication.

Date of experience: July 18, 2023

Prompt Services and my orders arrive in perfect condition...
February 23, 2023
Previous review

Prompt Services and my orders arrive in perfect condition and well packaged.

Date of experience: February 23, 2023

So far, the support team answers the customers question...
January 27, 2023
Previous review

So far, the support team answers the customers question very quickly.

Date of experience: January 27, 2023

Very good follow up of the packages
January 6, 2023
Previous review

Very good follow up of the packages.

Date of experience: January 6, 2023
Canada
2 reviews
0 helpful votes
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I never have any problems with my packages. Never get lost, always arrive on time, in perfect condition. Thank you! The only thing is that I wish it would cost less.

Date of experience: November 13, 2023
GB
1 review
0 helpful votes
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Good
November 13, 2023

Good - website easy enough to navigate without all the pop-ups, which just get in the way!

Date of experience: November 13, 2023
AE
1 review
0 helpful votes
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My shipment was split!
November 20, 2023

My shipment was split! Expensive service
Charged for bad address's!

Date of experience: November 13, 2023
Judy G. Stackry Rep
over a year old

Hi Abdal. Thank you for your review. I apologize that you were not satisfied with our services and prices. I investigated your account history and see the item split out of the shipment was a prohibited item Stackry is unable to ship. During the consolidation process, if the employee discovers an item that cannot be shipped, it is removed the shipment and made into a problem package on your dashboard. Sadly, Stackry is not allowed to ship any vaping products. We do have a great prohibited item page, which outlines restricted items: https://www.stackry.com/en/prohibited-items. If that is unclear or if you want to ship any sensitive item, our customer service team are professionals and have great knowledge about what cannot be shipped. If using us in the future, please don't hesitate to send us a product link, so we can help determine for you if an item can ship or not. We are available at [email protected], or live chat.

Malaysia
1 review
0 helpful votes
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So far, my packages has been received into their warehouse smoothly and my requests have all been fulfilled.

Date of experience: November 13, 2023

My first experience with Stackry
July 31, 2023
Previous review

I ordered multiple vinyl records with a hoodie - and it turns out to be a great choice with Stackry because they took a great care of my items.

Date of experience: July 30, 2023
Norway
1 review
0 helpful votes
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I like the security of Stackry
November 13, 2023
Updated review

I like the security of Stackry. I've never missed one of my packages!

Date of experience: November 13, 2023

Fast & Safe
August 8, 2023
Previous review

All my packages came in good condition from Stakcry, they're always nicely packed and I've had no issues with anything and the tracking is very accurate up to the point I have to go pick up my package. Love the professionalism.

Date of experience: August 8, 2023
Poland
1 review
0 helpful votes
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Really seamless experience
November 13, 2023
Updated review

Really seamless experience. Been searching for such a good service long time and happy to have finally came across Stackry!

Date of experience: November 13, 2023

Very smooth
April 25, 2023
Previous review

Very smooth

Date of experience: April 25, 2023
Spain
1 review
0 helpful votes
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TERRIBLE EXPERIENCE, VERY BAD CUSTOMER SERVICE, VERY BAD ATTENTION TO THE CLIENT, VERY VERY EXPENSIVE. THIS WAS THE FIRST TIME ANT IT WILL BE THE LAST TIME. MYUS HAS MUCH BETTER PRICES THAN YOU!

Date of experience: November 13, 2023
Judy G. Stackry Rep
over a year old

Hi Maider. Thank you for your feedback. I apologize that you were not satisfied with our services. We pride ourselves on customer service, so it is concerning to hear this. Upon review of your interaction with client support, I see no wrong doing on the part of the agent you were communicating with. Sadly, the agent was unable to give you a lower shipping price as you requested and we apologize. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. If you would like to discuss further, please email us at [email protected] Attention to "Veronica". Thank you and have a great day ahead!

New Zealand
1 review
0 helpful votes
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Always keeps me up to date with my packages. Very reliable service

Date of experience: November 12, 2023
New Zealand
1 review
0 helpful votes
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Easy and trouble free
November 11, 2023

Package arrived quickly and communication was great.

Date of experience: November 11, 2023
Saudi Arabia
1 review
0 helpful votes
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...
November 11, 2023

...

Date of experience: November 11, 2023
Switzerland
1 review
0 helpful votes
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Mobile version site is not working perfectly. Had to switch to desktop version.

Date of experience: November 10, 2023
Senegal
1 review
0 helpful votes
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This is my third shipment with you
November 10, 2023
Updated review

This is my third shipment with you. Everything went well so far. Thank you.

Date of experience: November 10, 2023

Very efficient. Thank you
October 20, 2023
Previous review

My second shipment with you. Everything went well. Thank you.

Date of experience: October 20, 2023